Johns Hopkins Hospital ยท 3 hours ago
Clinical Customer Service Representative - Surgical In Patient
DC-Baltimore Area
Full-time
Onsite
New Grad, Entry Level
$17.99/hr - $20.88/hr
0+ years expJohns Hopkins Hospital is a leading healthcare institution, and they are seeking a Clinical Customer Service Representative for their Surgical In Patient unit. This role serves as the main point of contact for patients and healthcare team members, requiring strong customer service skills and the ability to work efficiently in a fast-paced environment.
Hospital & Health Care
No H1B
Responsibilities
The Clinical Customer Service Representative works as the central point of contact on the care unit for patients, families, visitors and members of the health care team
This is a fast-paced position that requires professional, friendly and efficient performance of the daily duties
The ideal candidate will possess the highest level of Customer Service skills, knowledge of information & computer systems, the ability to work and assist with Nursing staff & Administrative staff, all in the effort to meet the needs of the unit, department in accordance with Johns Hopkins Hospital policy and procedures
Qualification
Required
High School Diploma or equivalent
Minimum of 6 months in healthcare or office setting
Substantial interpersonal skills are needed to interact with patients, families and medical staff
Ability to initiate and build positive relationships following Johns Hopkins Customer Service standards
Proficiency with Microsoft Word
Ability to learn and incorporate a variety of clinical and administrative automated systems and software into daily work duties
Preferred
Proficiency with presentation and spreadsheet software
Benefits
Full medical, dental, and vision plans
Paid time off (PTO)
Tuition reimbursement for you and your dependents
Tell a friend and get paid with our Employee Referral Program Bonus!
Company
Johns Hopkins Hospital
The Johns Hopkins Hospital is a world renowned leader in patient care, serving the greater Baltimore community and patients from all across the globe.
Founded in 1889Baltimore, Maryland, US
10001+ employees
Funding
Current Stage
Late StageLeadership Team
INVESTOR BUILDER REAL ESTATES AND HOTELS RESORTS AND CLINICS HOSPITALS AND DR MD GINECOLOGIST
CEO
Mac Webster
Co-Founder Johns Hopkins Teen and Children's Council
Company data provided by crunchbase