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Jewish Family Service of San Diego · 4 hours ago

Office Manager, Patient Advocacy

San Diego, CA

Full-time

Onsite

Mid, Senior Level

$27/hr - $29/hr

5+ years exp

Jewish Family Service of San Diego is a client-centered organization dedicated to building a stronger community. They are seeking an Office Manager for Patient Advocacy to support the Senior Director by managing budgets, ensuring compliance, and maintaining office procedures while advocating for clients' rights.

ConsultingCustomer ServiceFacilities Support ServicesFitnessHealth CareWellness

Culture & Values

Responsibilities

Ensure that Patient Advocacy Voice Mail and Faxes are retrieved and processed daily

Ensure preparation of daily Court calendar and records

Manage primary program calendar for all staff

Prepare JFS Forecast, Preliminary and Final annual budgets and prepare annual County contract budget

Manage office supplies and minor equipment purchases and maintain updated County inventory

Oversee submission and processing, and monthly Mileage Reimbursement Forms for all staff

Maintain Petty Cash Account, including reimbursements, and submit monthly and annual reports

Prepare monthly, quarterly, and annual report of all surveys in each program segment

Create and maintain all forms, logs, and checklists required to document contract requirements and deliverables

Prepare all print orders and maintain inventory of program printed materials

Maintain records, receipts, and account for all credit card expenses monthly

Maintain fiscal year binders for contract deliverables (in services, trainings, facility visits, etc.)

Oversee and maintain scanning and cloud storage of client medical records, logs and checklists, and staff time off requests

Create and maintain successful working relationships with community partners

Order and distribute Patients’ Rights Handbooks to local hospitals

Qualification

Budget managementMicrosoft OfficeOffice managementCommunicationEthicsStress managementTeam collaborationFlexibility

Required

Bachelor's degree or at least five years of managing an office and preparing and managing a budget equal to or more than $1,000,000

Advanced skills in Microsoft Office programs, especially Word, Excel and Outlook

Ability and willingness to regularly use office equipment such as computers, fax machines/software, telephones and cell phones

Strong oral and written communications skills, including experience fielding a high volume of phone calls

Experience working in a fast-paced team environment and ability to work with staff members, clients and guests in a consistently personable, professional and helpful manner

Strong sense of ethics

Ability to work independently and as part of a team

Flexible and able to handle emotionally intense situations

Experience working in high-stress environments and emotionally charged situations that can lead to mental and emotional burnout. Emphasis on one's wellness should be prioritized

Experienced in facing verbal abuse or hostile interactions from clients, family members, or facility staff