Choolaah · 7 hours ago
Lead Manager
Westlake, OH
Full-time
Onsite
Mid, Senior Level
$43K/yr - $50K/yrChoolaah is an award-winning, fast-growing, fast-casual restaurant company seeking a Lead Manager to join their team. The role focuses on hands-on leadership, team development, and operational excellence to enhance guest satisfaction and drive results.
Food and BeverageFood DeliveryFood Processing
Responsibilities
Motivate the team to deliver consistent guest delight
Create a positive culture through recognition, support, and accountability
Set clear expectations and lead with energy, enthusiasm, and professionalism
Foster open, respectful communication throughout the team
Be present and lead by example in all areas of operations
Coach and develop Shift Managers and Team Members to perform at a high level
Conduct pre shift meetings and motivate the team
Help build and retain a strong, capable team
Run shifts while maintaining quality, cleanliness, and service standards
Promote continuous learning and internal development
Support execution of store goals and business plans
Uphold high standards for food quality, cleanliness, and service
Achieve top scores on secret shops, safety audits, and guest feedback
Ensure consistency and compliance with company systems, processes, and standards
Collaborate with fellow leaders to improve performance
Qualification
Required
18 years or older
Flexible full time availability, including weekends
A hands-on leader with strong people and communication skills
Positive, high-energy mindset and strong work ethic
Excellent time management and multitasking abilities
Passion for great service and team development in a fast-paced setting
Benefits
10 PTO days per year
401(k), Medical, Dental, and Vision Insurance
Work-life balance — we close at 9 PM and are closed on major holidays
Clear path to General Manager
Travel opportunities to support new store openings
Company
Choolaah
Choolaah provides food and beverage services.
Founded in 2014
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Ahmed Abouhashem
Managing Partner
Antonio Aguirre Jr
Managing Partner
Recent News
Restaurant Business Magazine
2024-02-18
FoodService Director
2024-02-18
Cleveland Scene
2023-12-28
Company data provided by crunchbase