Western Union · 1 month ago
Operatore di cassa - Addetto vendita - Front Line Associate - Bologna
MCI - Network North East Italy -Bologna Aeroporto/Bologna Airport
Full-time
Onsite
New Grad, Entry LevelWestern Union is a global leader in money transfer services, and they are seeking a Front-Line Associate to provide excellent customer service and manage sales of their products and services. The role involves interacting with international clients in a dynamic, multicultural environment, ensuring customer satisfaction and loyalty through effective service delivery.
Financial ExchangesFinancial ServicesInternetMobile PaymentsPayments
Responsibilities
Sell currency exchange and related services (money transfers, tax-free services, SIM cards, railway tickets, tours, and travel products)
Deliver excellent, customer-focused service
Suggest additional products or services where appropriate
Foster customer loyalty and satisfaction
Handle company funds and daily reconciliation
Comply with security and loss prevention procedures
Qualification
Required
Diploma or degree
Fluency in Italian and English
Strong communication and sales skills
Ability to work under pressure and solve problems proactively
Team-oriented and flexible work schedules
Preferred
Experience in customer service, retail, or tourism is preferred
Knowledge of a third language is a plus
Company
Western Union
Western Union provides consumers and businesses with fast, reliable and convenient ways to send and receive money around the world.
Founded in 1851
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$800M2026-01-09Post Ipo Debt· $800M
2006-10-02IPO
Leadership Team
Nicolas Levi
Regional Vice President Middle East Afghanistan Pakistan
Ashutosh Shinde
Head - Technology Engineering Center (India)
Recent News
2026-01-11
2026-01-11
Company data provided by crunchbase