The John Stewart Company ยท 5 hours ago
On-Call Desk Clerk - Knox SRO
San Francisco, CA
Part-time
Onsite
New Grad, Entry LevelThe John Stewart Company is a full-service housing management, development and consulting organization committed to providing high-quality service in the affordable housing sector. The On-Call Desk Clerk will monitor building access, assist tenants and visitors, and manage various administrative tasks to ensure smooth operations.
Real Estate
Responsibilities
Monitors traffic in and out of the building, communicates with tenants, visitors, staff, and vendors
Answers the phone and takes written messages, handles building and resident situations and emergencies, writes end of shift reports and incident reports, puts mail in resident mail slots and gives mail to residents, writes work orders, enforces project policies in a manner consistent with fair housing regulations, and keeps the reception area neat
Answer telephones, direct calls, take messages and make emergency calls when situations arrive
Assist with office responsibilities such as completing work orders, comment cards, visitor violation forms and other duties assigned by management
Inform visitors of visitor policy, check visitor ID, and sign visitors in and out of the building
Complete incident reports to record unusual building activity
Distribute resident mail on daily basis
Fill in as requested when other desk clerks are absent
Testing of annual tuberculosis may be required as well as following Exposure Control Protocol for blood borne pathogens
Experience working with people of various cultural backgrounds, especially those with special needs is a plus
Knowledge of federal, state and local laws and Fair Housing guidelines
Ability to read, understand and communicate fluently in English
Good sense of awareness, urgency and follow procedures to solve problems
Working knowledge of E-mail, Microsoft Word and Excel
Qualification
Required
Ability to read, understand and communicate fluently in English
Knowledge of federal, state and local laws and Fair Housing guidelines
Good sense of awareness, urgency and follow procedures to solve problems
Working knowledge of E-mail, Microsoft Word and Excel
Testing of annual tuberculosis may be required as well as following Exposure Control Protocol for blood borne pathogens
Preferred
Experience working with people of various cultural backgrounds, especially those with special needs
Benefits
Medical, dental and vision care; preventative medical care paid at 100%.
Vacation leave of up to ten days per year in the first year.
Up to 80 hours of sick time per year.
Flexible Spending Accounts for Health Care and Dependent Care.
Company paid Life AD&D Long Term Disability.
Free, confidential counseling through our Employee Assistance Program.
Commuter benefit program.
Discounts for AT&T and ClassPass.
$100 annual Wellness Reimbursement.
Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week).
Free, confidential counseling through our Employee Assistance Program.
Commuter benefit program.
Discounts for AT&T and ClassPass.
$100 annual Wellness Reimbursement.
Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week)
Up to 80 hours of sick time per year.
Company
The John Stewart Company
The John Stewart Company is a real estate firm providing finance, management, and construction services.
Founded in 1978
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
J
Jack Gardner
Chairman of the Board
Recent News
Seattle TechFlash
2025-04-28
Company data provided by crunchbase