Hard Rock Hotel & Casino Sacramento · 12 hours ago
HOST/HOSTESS - A NOODLE BAR
Greater Sacramento
Full-time
Onsite
New Grad, Entry LevelHard Rock Hotel & Casino Sacramento is seeking a Host/Hostess to ensure guests feel welcome and comfortable. The role involves greeting guests, arranging seating, and providing information about services while maintaining cleanliness and guest satisfaction.
Gambling & Casinos
Responsibilities
Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service
Greets guests in a friendly, courteous manner and arranges for seating; monitors room atmosphere, maintains cleanliness of dining and serving areas
Provides information on all aspects of Hard Rock Hotel & Casino Sacramento at Fire Mountain’s services and facilities to guests
Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures
In front-of-house areas, greets guests in a friendly, courteous manner and answers inquiries before completing requests, ensuring guest satisfaction
May provide clean plates, flatware and glassware upon request from customers
May sets up tables with dishes, linen, flatware, etc
Attends to customer’s needs/requests, i.e.delivery of finished product to dining areas, refilling condiments, stocking guest supplies
Responsible for the pickup, countdown and return of cash bank from miscellaneous count
Opens register, prepares and completes all paperwork for assigned outlet in an organized manner
Maintains accurate cash balance and handles money in a secure manner according to established standards
Responsible for cleaning and sanitizing work and public spaces
Other duties as assigned
Qualification
Required
Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming regulations
Must successfully pass background check
Must successfully pass drug screening
Must be at least eighteen (18) years of age
Excellent customer service skills
Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations
Basic mathematical skills
Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance
Be flexible to work varying shifts and time schedules as needed
Ability to communicate effectively with all levels of employees and guests
Ability to restock needed materials and retrieve dropped items
Use a cash register
Distinguish between different denominations of currency and make correct change
Read ticket totals, total credit vouchers and log checks
Use machines and equipment including, but not limited to: include cash register system, credit card machines, and calculator
Company
Hard Rock Hotel & Casino Sacramento
The all new Hard Rock Hotel & Casino – Sacramento at Fire Mountain features the best in live music and entertainment, world-class gaming, and exceptional cuisine.
Founded in 2019
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Guy Wolcott
Chief Financial Officer
Company data provided by crunchbase