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Premier Wireless - Authorized Retailer of UScellular & T-Mobile · 8 hours ago

Retail Sales Manager

Okmulgee, Oklahoma

Full-time

Onsite

Entry, Mid Level

1+ years exp

Premier Wireless is an Authorized Agent of UScellular now with T-Mobile. As a Retail Sales/Store Manager, you will lead the operations of a T-Mobile retail store, focusing on team leadership, customer experience, and overall store success.

Telecommunications

Responsibilities

Complete observations of store employees’ interactions with customers, including feedback, to be used in development, training, and coaching conversations ensuring assigned team trainings are completed on time

Assist with customer-related issues that would positively impact the customer’s experience within the T-Mobile brand & expectations

Own store success and take ownership for store employees’ work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions

Support operational excellence by observing every store function, monitoring sales and inventory, manage sales tracking and implementing new store programs and initiatives

Maintain a neat clean organized store environment at all times

Seek to hire store employees who are passionate about building long-lasting customer relationships and are fired up about the T-Mobile Brand, and digital technology

Support your team through development, training, and mentoring, driving behaviors that will lead to earning a place in our customer’s hearts and store employee success

Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to your team

Support team initiatives and create an inclusive environment

Responsible for the overall productivity results in the store. Drive operational efficiencies to help minimize risk and protect the store’s assets. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses

Show your team you’re invested in their success through personalized performance management plans and conversations, as well as celebrating achievements through recognition

Ensure store employees meet and/or exceed defined, monthly success measurements