LOFT · 1 day ago
Sales Lead, Downtown Naperville
LOFT creates modern, feminine clothing for women and empowers them to express their authentic self. As a Sales Lead, you will support excellent customer experiences, guide associates, and collaborate with the Store Manager to ensure operational excellence.
Retail
Responsibilities
Be a representative of the brand and model personalized customer experience behaviors
Assist store leaders with onboarding and developing an effective, highly engaged team
Support an inclusive store environment for associates where everyone feels welcome and engaged
Uphold the highest visual and operational standards while keeping the focus on the customer
Use tools to drive a customer-focused team environment and profitable business
Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions
Build productive relationships by sharing ideas and supporting the team
Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools
Seamlessly step into the role of manager when needed
Qualification
Required
Technology proficient and ability to operate a point-of-sale system
Enjoys communicating and coaching
Flexible availability – including evenings, weekends, and holidays
Takes initiative in making thoughtful decisions
Ability to organize, delegate, and prioritize assignments to stay on top of deadlines
Preferred
6-months of retail sales experience
Management experience
Benefits
401(k) plan
Merchandise discounts plus eligibility for discounts at our sister brands
Professional development and opportunities for advancement across our brands
Community impact through our philanthropic partnerships
Company
LOFT
For 25 years, LOFT has been the go-to brand for optimistic and versatile style—clothing, jewelry, shoes, and accessories—that aspires to bring joy and confidence to women everywhere, every day.