ICP · 2 weeks ago
National Account Director, Roofing and Waterproofing
ICP Group is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants serving the construction and industrial end markets. They are seeking an executive level sales manager responsible for overseeing select, high-profile strategic accounts in its professional roofing distribution market segment, focusing on developing customer relationships and growth strategies.
Information Technology
Responsibilities
Complete strategic account understanding that outline’s organizational structure, company profile and mission statement
Understanding of account structure and decision-making process
Development of account relationship power-map outlining key decision makers with relationship status and improvement plan
Development & execution of growth opportunity roadmaps and strategies
Call cycle and follow-up cadence scheduling; Quarterly and annual reviews
Identify opportunities to improve overall customer satisfaction
Establishment of efficient communication channels and liaising between key customers, internal departments and commercial teams
Maintaining assigned key accounts and providing ongoing customer support
Communicating with key customers to monitor customer expectations and satisfaction
Monitoring sales performance and metrics and facilitating timely interventions
Partnering with internal Regional Sales Directors building strategy and alignment
Performing weekly customer updates, as well as preparing sales forecasts and reports
Qualification
Required
Bachelor's degree in business management, Marketing or related field
Experience with National Account Management (Distributors) within the Roofing & Waterproofing industry
Proficiency in Salesforce, Tableau, Power BI, Excel and PowerPoint
In-depth knowledge of client relationship management strategies
Proven sales executive experience, meeting or exceeding targets
Previous experience as a sales executive, sales manager or sales & marketing director
Ability to communicate, present and influence all levels of the organization, including executive and C-level
Proven ability to drive the sales process from plan to close
Proven ability to articulate the distinct aspects of products and services
Proven ability to position products against competitors
Excellent listening, contract negotiation and presentation skills
Excellent verbal and written communication skills
Organizational and time management skills
Ability to travel 75%