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NISC · 1 hour ago

iGEAR® Inside Sales Associate

Center, ND

Part-time

Onsite

New Grad, Entry Level

NISC is a service of National Information Solutions Cooperative (NISC) that offers customizable promotional items. The Inside Sales Associate will work closely with production staff and sales teams to establish contact with customers, identify new opportunities, and provide superior customer support.

ComputerSoftware

Growth Opportunities

Responsibilities

Build and maintain managed online apparel programs for iGEAR's primary customer base

Provide superior customer support to internal and external customers in all encounters

Identify and resolve escalated customer concerns

Follow up on work orders within the production process to ensure accurate and timely delivery

Communicate new product and service opportunities, special developments, information, or feedback to the team

Review purchase orders and artwork

Prepare purchase orders for submission to vendors

Order product from vendors

Perform data entry functions related to iGEAR and accounts receivable

Develop and build sales materials and current product knowledge

Work with iGEAR contracted artist for order artwork and approvals

Facilitate and follow up with Member/Customers on order requests

Research products offered to our customers

Submit sample requests

Other duties as assigned

Commitment to NISC's Statement of Shared Values

Qualification

Customer supportSales materials developmentBusiness software knowledgeResearch skillsVerbal communicationWritten communicationProblem-solvingAttention to detailOrganizational skillsTeamworkPresentation skillsAdaptability

Required

High School Diploma required

Commitment to NISC's Statement of Shared Values

Preferred

Associates or Bachelor's Degree in a related field or equivalent experience, preferred

Possess a working level knowledge iGEAR's products and services

Working level knowledge of business-related software applications and services

Excellent verbal and written communication skills

Excellent telephone/email etiquette and an ability to deal effectively with Member/Customers

Excellent research and problem-solving skills

Strong ability to demonstrate initiative and accountability

Strong attention to detail

Strong ability to organize and prioritize

Strong ability to interact in a positive manner with internal and external contacts

Ability to work independently, as well as in a team environment

Ability to travel as often as necessary to meet the goals and objectives of the position

Basic level ability to effectively lead, influence, teach and mentor others

Excellent presentation and training skills

Adaptable to changing levels of work flow

Company

NISC

Glassdoor4.3

National Information Solutions Cooperative (NISC) is an information technology organization that develops, implements and supports software and hardware solutions for our Members/Customers.

Founded in 2000