Convergint · 12 hours ago
Security Project Technician 2 - Columbia, MD
United States
Full-time
Remote
Mid Level
$38/hr - $38/hr
3+ years expConvergint Technologies is seeking a passionate Security Technician to join their dynamic team. In this role, you will be responsible for installing, programming, and servicing various security systems, while ensuring high levels of customer satisfaction and technical support.
BiometricsHealth CarePhysical SecurityPublic SafetySecurity
Responsibilities
Installs, programs, test, repairs, and services a variety of non-routine systems and equipment which may include security, fire alarm & life safety, and/or building automation
Colleague is key interface for the provision of technical support and training for the customer and as such is accountable for maximizing customer satisfaction
Refers only the most complex issues to higher levels
Reads basic blueprints, schematics, manuals, and other specifications to determine installation procedures; Interprets manuals, schematics, and wiring diagrams, and repairs equipment, utilizing knowledge of electronics and using standard test instruments and hand tools
Operates systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions
Writes a variety of non-routine programs for systems
Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service
Consults with engineering personnel to resolve unusual problems in system operation, maintenance, and warranty work
May advise management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements
Executes most of the technical aspects of multiple projects with varying timelines and budgets including programming, graphics development, start-up, certification testing, customer training, close-out documentation, and on-going technical support etc
Identifies potential project risks, communicates to appropriate parties and assist in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines
Works closely with the Project Manager and/or Operations Manager and assists in the overall coordination of specific projects; makes recommendations regarding quality of work and potential changes in scope, and identifies ways to continuously improve customer satisfaction
Using technical knowledge, skills and experience, acts as a mentor to less experienced staff
May supervise workers in testing, tuning, and adjusting equipment to obtain optimum operating performance
Performs other duties and responsibilities as requested or required
Qualification
Required
High School/GED or equivalent experience
3-5 years relevant experience
Exceptional customer focus and ability to work under pressure; ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted
Solid technical skills and experience fire alarm systems, and/or electronic security systems
Solid programming skills and proven ability to troubleshoot problems and look for solutions
To be a self-starter and work well with minimal supervision
Solid mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper) and ability to read blueprints and drawings; solid math skills (for some positions, this may include calculating area, velocity, resistance, voltage, etc.)
Strong verbal, written and interpersonal communication skills
Solid organizational skills and the ability to handle multiple projects simultaneously
Advanced computer skills including familiarity with MS Office applications (Outlook, Word, Excel) and proficient in other relevant applications
A valid driver's license with a clean driving record
Ability to travel locally to jobsites on a regular basis. Minimal overnight travel may be required
Preferred
Relevant field service
Product-specific certifications, Industry-specific certifications and/or licenses, Software House, Lenel, Genetec, Avigilon, AMAG, Milestone or ONSSI, AXIS
Benefits
10 Company Holidays and Paid Time Off starting at 13 days annually
Fun & Laughter Day Off
Medical, Dental & Vision Plan
Life insurance & Disability Plan
Wellness Program
401K Matching Plan
Colleague Assistance Program
Tuition reimbursement
Competitive salary and compensation plan
Vehicle reimbursement plan or company vehicle
Corporate Social Responsibility Day
Cell phone reimbursement (if applicable)
Paid parental leave
Company
Convergint
Convergint is a global systems integrator focused on delivering results for our customers through unparalleled service excellence.
10001+ employees
H1B Sponsorship
Convergint has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (2)
2022 (3)
Funding
Current Stage
Late StageTotal Funding
$66.7M2021-12-16Secondary Market
2018-08-27Series Unknown· $19.74M
2018-06-29Series Unknown· $46.96M
Leadership Team
Ann Fandozzi
Chief Executive Officer
Eric Jacobs
Chief Financial Officer
Recent News
2025-07-16
Company data provided by crunchbase