Excis Compliance · 2 weeks ago
IT Support Technician, Foxborough, MA
Excis Compliance is a global IT support leader, driven by innovation and collaboration. They are seeking enthusiastic IT Support Technicians to provide on-site support during a major global sporting event at Gillette Stadium.
Information TechnologyService IndustryTechnical Support
Responsibilities
Provide on-site IT support for Lenovo hardware and associated technologies before, during, and after the tournament
Install, configure, and support laptops, desktops, monitors, printers, peripherals, and end-user devices
Perform break/fix troubleshooting quickly and efficiently under time-critical conditions
Support event operations teams and technical staff with professionalism
Follow defined incident, escalation, and change management procedures
Assist with pre-event setup, live event operations, and post-event activities
Work collaboratively with international teams, vendors, and stakeholders
Qualification
Required
Foundational experience or strong academic background in IT support, desktop support, or a related field
Understanding of Windows OS (Windows 10/11) and basic networking concepts
Ability to perform hardware troubleshooting and resolve technical issues
Strong communication skills and a customer-focused mindset
Comfortable working in busy, high-energy environments
Willingness to work flexible hours, including evenings, weekends, and event days
Legal right to work in the United States
Full availability during the key tournament period (approx. end of March – end of July 2026)
Ability to work at Gillette Stadium in Foxborough, Massachusetts
Preferred
Enthusiastic, proactive, and eager to learn
Calm, reliable, and adaptable under pressure
Team-oriented with a positive, can-do attitude
Passionate about technology and live events
Excited to support a world-class sporting occasion
Benefits
A competitive hourly rate.
A unique opportunity to learn from experienced professionals on our global team.
Hands-on experience with enterprise technology in a major event setting.
Exposure to global operations and international professional teams.
A career-defining addition to your CV.