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Frankenmuth Insurance · 10 hours ago

Claims Assistant

Michigan, USA

Full-time

Hybrid

Entry Level

1+ years exp

Frankenmuth Insurance is seeking a Claims Assistant to provide administrative support in the claims processing department. The role involves completing first notice of loss reports, interacting with policyholders, and ensuring the accuracy of policy information.

Auto InsuranceInsurance

Growth Opportunities

No H1B

Responsibilities

Completes first notice of loss reports and assigns claims

Interacts with policyholders and agencies to gather information on claims

Compiles data and completes first notice of loss reports

Verifies policy information for accuracy and ensures policyholder contact information is correct in system

Assigns claims to claim representatives by line of business and complexity of loss, including escalation of claims

Sets up initial case reserves

Analyzes, reviews, processes payments, and prepares reports, including:

Reconciles small claim reports as submitted within agent’s authority

Processes payments for independent adjuster expenses, salvage program, and pharmacy program

Processes reinsurance payments and prepares reinsurance reports

Processes payments for direct repair programs

Reconciles error reports for medical bill review, glass program, roadside assistance program, 1099 reporting, and vehicle coding

Performs other duties as assigned

Qualification

High school diplomaGEDRelated experienceLegal work ability

Required

High school diploma or general education degree (GED); or up to one year related experience and/or training; or equivalent combination of education and experience

Ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process