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Transdev North America · 6 hours ago

Customer Service Representative

Denver, CO

Full-time

Onsite

New Grad, Entry Level

$18.50/hr - $23/hr

Transdev North America is a leader in mobility solutions, operating transportation systems across the U.S. They are seeking a Customer Service Representative to act as a liaison for customers, providers, and clients, ensuring quality customer service and timely responses to inquiries.

AutomotiveHospitalityTransportationTravel

No H1B

Responsibilities

Respond to customer inquiries and concerns with timely responses and accurate information or redirect to a supervisor

Comprehensive understanding of policies and procedures

Meet or exceed established performance requirements

Document trip authorizations and details, including transportation type, pickup times, appointment times, and addresses

Other duties as required

Qualification

Customer service skillsComputer literateTelephone operationHigh School Diploma

Required

High School Diploma, GED or equivalent

Computer literate

Excellent customer service skills

Ability to operate standard telephone system

Subject to drug testing, 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason

Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.)

Successfully pass a pre-employment drug screen

Benefits

Vacation: up to two (2) weeks

Sick days: up to 48 hours/6 days

Holidays: 8 paid holidays. Paid based on work schedule.

Other standard benefits include a 401(k) retirement plan, medical, dental, and vision insurance, life insurance, short-term disability, and voluntary long-term disability.