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Orlando Health · 11 hours ago

Receptionist (Team Member Center)

Orlando, FL

Full-time

Onsite

Entry Level

1+ years exp

Orlando Health is a healthcare organization seeking a Receptionist at the Team Member Center. The role involves providing assistance to guests, candidates, and team members with HR activities, maintaining confidentiality, and supporting various administrative tasks.

Health CareHospitalMedicalNon Profit

Responsibilities

Represents the Human Resources team by greeting, welcoming and engaging with team members and visitors to represent the mission, vision and values of Orlando Health

Represents HR through telephone and email, scheduling, answering questions, helping others to navigate and guide Orlando Health’s physical and technology-based sites

Maintains confidentiality of team member information and files and transmits to appropriate entities

Responds to inquiries by providing accurate information based upon knowledge of the appropriate Orlando Health policies and appropriate state and federal laws

Assists with onboarding new hires

Maintains accuracy of data entered into the Human Resources Information Systems (HRIS) system and ability to navigate through HRIS system to retrieve and interpret data

Establishes and maintains team member records and files within multiple systems

Utilizes the document management system to scan, link and access team member files

Performs general research functions in HRIS to provide information for phone and written verifications

Coordinate department schedules, travel, conferences and meetings

Operate business and office machines such as copiers, scanners and other equipment

Acts as a liaison with other departments

Coordinates the activities and provide support to team members

Assists with general administrative tasks in the office

Maintains appropriate inventory levels of office supplies and forms to ensure that customer service needs are anticipated and met

Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards

Maintains compliance with all Orlando Health policies and procedures

Continually seeks to improve overall function of department

Conducts group or individual training sessions as needed

Familiarizes customers with established human resources procedures, processes, and time frames

Exhibits positive and tactful written and verbal communication skills

Maintains the confidentiality of all Orlando Health information

Knowledgeable of Human Resources guidelines, processes and policies

Demonstrates excellent interpersonal and customer service skills when dealing with Orlando Health team members and visitors

Attends meetings/in-services and presents information in department and other meetings as requested

Exhibit excellent communication and organizational skills, ability to prioritize multiple assignments, adapting to changing priorities and situations, and follow through on the completion of assignments

Assists other HR functions and the departments that she/he supports on an as needed basis