Window Genie ยท 9 hours ago
PART- TIME Customer Service Representative
Township of Hamilton, NJ
Part-time
Onsite
New Grad, Entry Level
$16/hr - $18/hrWindow Genie is a nationally ranked home service franchise dedicated to improving the look and value of homes through various services. They are seeking a Customer Service Representative to uphold their commitment to customer satisfaction and professionalism, focusing on communication and operational tasks.
ConsumerService Industry
Responsibilities
Answer inbound phone calls
Provide job estimates/quotes for services and close the sale
Manage and enter all data into the point-of-sale system. Be willing to specialize in our systems
Schedule and communicate all jobs, callbacks, delays, and estimates with customers and service professionals
Educate customers about service verticals, upsell opportunities, and follow up for all services
Make outbound service reminder phone calls to customers
Manage all phone calls, emails, and office calendars
Perform light marketing such as email and text blasts, robocalls, and social media updates as needed
Assist owner in all customer-facing and internal services of the business. Tasks may vary based on the seasonality
Qualification
Required
Experience in Administration, inside sales, and Customer Service Representative roles
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Professional appearance and personality
Team player who can work independently
Preferred
Prior experience for a home service provider is a plus
Company
Window Genie
Window Genie offers residential and light commercial window cleaning, window tinting, pressure washing and more.
Founded in 1994
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknown2016-11-14Acquired
Leadership Team
Chuck Mahon
Chief Operations Officer
John Townsley
Managing General Partner
Company data provided by crunchbase