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Northwestern Medicine · 4 hours ago

Patient Service Representative-Sycamore Immediate Care Center Full Time Days

Sycamore, IL

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to delivering world-class care. The Patient Service Representative supports the service area by checking patients in and out of appointments while demonstrating exemplary customer service.

Emergency MedicineHealth CareHospitalMedicalNutritionRehabilitation

H1B Sponsor Likely

Responsibilities

Communicates with patients and guests including greeting them upon arrival, confirming identity and providing necessary information related to their visit

Completes check-in/out functions as directed

Confirms and updates patient identification and demographic/insurance information

Completes patient registration as needed

Obtains patient consents/authorizations

Collects co-payments, past due balances and point of service payments

Posts payments, process billing information and perform “end of day” cash drawer closing

Keeps waiting area clean and comfortable

Informs patients of any delays or changes in appointment status

Schedules appointments as necessary

For PSRs in the Immediate Care Clinics (ICC), float to other ICCs/departments

May perform other duties as assigned

Qualification

Customer serviceHealthcare experienceMedical terminologyBilingualHigh school diploma

Required

High school diploma or GED equivalent

Zero (0) to two (2) years experience in a customer service position

Preferred

Bachelor's degree

Previous experience in a healthcare setting

Working knowledge of medical terminology

Bilingual

Benefits

$10,000 Tuition Reimbursement per year ($5,700 part-time)

$10,000 Student Loan Repayment ($5,000 part-time)

$1,000 Professional Development per year ($500 part-time)

$250 Wellbeing Fund per year ($125 for part-time)

Matching 401(k)

Excellent medical, dental and vision coverage

Life insurance

Annual Employee Salary Increase and Incentive Bonus

Paid time off and Holiday pay

Company

Northwestern Medicine

Glassdoor3.7

Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine around a strategic vision to transform the future of health care.

Founded in 1972

Chicago, Illinois, USA

10001+ employees

http://nm.org

H1B Sponsorship

Northwestern Medicine has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (52)

2024 (66)

2023 (70)

2022 (78)

2021 (35)

2020 (39)