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United Digestive · 13 hours ago

Practice Manager (63550)

Tampa, FL

Full-time

Onsite

Entry, Mid Level

2+ years exp

United Digestive is responsible for overseeing multiple clinics and endoscopy centers. The Practice Manager will manage daily operations, staff recruitment, and ensure compliance with healthcare regulations while providing leadership to the team.

FinanceHealth CareHuman ResourcesInformation TechnologyManagement Consulting

Responsibilities

Effectively displays and provides leadership to all staff and providers in a busy clinic and endoscopy setting

Manages the day-to-day operations of physician clinics and endoscopy centers; identifies, analyzes, and resolves daily workflow issues

Manages the recruiting, hiring, development, and evaluation of all clinical and non-clinical staff

Ensures locations are appropriately staffed during all clinical and non-clinical hours; manages staff overtime to the needs of the clinics and endoscopy centers

Manages physician schedules for multiple locations and visit types

Monitors and manages the financial health of and contributions to United Digestive

Champions relationship with physicians; conducts quarterly physician meetings

Evaluates key performance indicators and financial metrics to drive decision making

Abides by and promotes HIPAA compliance; maintains strictest confidentiality with regards to patient information

Ensures all accreditation, CMS, and life/safety requirements are met and maintained

Ensures all applicable procedures are scheduled in affiliated endoscopy suites

Ensures all applicable ancillary services are scheduled within the practice

Ensures requests for information and record releases are handled promptly and effectively to guarantee payment on patient accounts

Interviews, hires, trains and develops all team members

Conducts monthly team meetings to keep all informed of policies and procedures

Acts as a communication link between the physicians, administration, clinics and endoscopy suites

Ensures patients are treated courteously by team members and that other visitors are screened and properly directed

Acts as the formal contact person for referring physicians and patient complaints

Oversees and approves ordering and maintenance of all supplies and equipment

Responsible for the acquisition of complete and accurate patient demographic and billing information

Balances patient payments daily; oversees collection of charges for hospital services and ensures that demographics are accurately captured in practice management system

Initiates and oversees marketing activities within local market; develops relationships with key referring physicians and practice managers

Ensures mail is opened and processed appropriately

Completes any other duties and or special projects as assigned

Qualification

Clinic managementEndoscopy managementHealthcare policiesBudgetingInventory controlCMS experienceMicrosoft OfficeCustomer serviceLeadershipCommunication