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Mission Critical Solutions · 3 hours ago

Unified Communications - MITEL - Account Manager

Tampa, FL

Full-time

Onsite

Mid Level

3+ years exp

Mission Critical Solutions (MCS) is a leading-edge technology solutions provider headquartered in Tampa, Florida. They are seeking a Unified Communications Account Manager who will be responsible for promoting and selling MCS Unified Communications systems and services, managing customer relationships, and developing sales strategies to achieve company objectives.

AudioComputerCRMInformation TechnologyInfrastructureSoftware

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Present, promote, and sell MCS Unified Communications systems and services to prospective customers, including but not limited to Avaya, Cisco, Mitel, Unify, and Genesys premise and cloud solutions. The focus for this position will be Mitel

Managing relationships within the state of Florida with MCS’s OEM partners

Establish, develop, and maintain positive business relationships through regular customer contact to ensure future sales

Develop a sales strategy to gain customer understanding of the company's UC capabilities

Expedite the resolution of customer problems and complaints to maximize satisfaction

Achieve agreed-upon sales targets and outcomes within the schedule

Be responsible for identifying customer needs and developing strategies to meet the company sales objectives

Utilize MCS marketing strategies to follow up on leads, find and establish contact with prospects, and qualify potential buyers by scheduling sales calls

Develop financial justifications, prepare proposals, make presentations, and perform the necessary follow-up for a successful close

Coordinate sales effort with team members and other departments, including estimating, project management, and installation teams

Conduct seminars and demonstrations to identify and generate leads for prospective customers

Participate in trade shows, special product demonstrations, and other events with the objective of increasing sales and enhancing the company’s image

Qualification

Unified CommunicationsSales Strategy DevelopmentCustomer Relationship ManagementMitel ExperienceConsultative SalesIndustry CertificationsMultitaskingProblem ResolutionFollow-up SkillsTactDiplomacyCustomer ServiceLead GenerationProposal PreparationMarket AwarenessCommunication SkillsTeam CollaborationNegotiation SkillsOrganizational SkillsSelf-MotivationTime ManagementAdaptabilityPresentation Skills

Required

Strong sales skills and technical experience

Good communication skills and the ability to work well in a team setting

Keep abreast of industry trends and developments, as well as applicable Government regulations

Minimum 3 years of successful, consultative, outside sales experience with Unified Communications technologies

Comprehensive industry knowledge and familiarity with building codes, electrical codes, and communication standards

Ability to quickly identify and qualify opportunities, as well as handle complex, large-scale accounts and high-value contracts

Experience working with electrical contractors, general contractors, IT teams or consultants, engineers, or end users, with the ability to read construction blueprints and wiring diagrams

High degree of self-discipline and ability to prioritize, multitask, and meet deadlines in a fast-paced corporate environment

Excellent written and verbal communication skills, using tact and diplomacy when dealing with customers

Must be reliable, self-motivated, success-driven, with excellent organizational, negotiating and follow-up skills

Proficiency in industry-related equipment, including Windows, MS Office, and Salesforce

Must possess a valid driver's license and a clean driving record

Employment is contingent upon obtaining and maintaining required certifications or licenses through the duration of the project or contract

Candidate must exhibit a professional behavior that promotes teamwork, fosters cooperation and enhances productivity in the workplace

Candidate must have the ability to communicate verbally and in writing to work effectively with various external customers including government, military, and contractor personnel at all levels

Candidate must be able to communicate effectively with individuals at all levels of the company