CraneTech ยท 5 hours ago
Invoicing and Collections Specialist
Chicago, IL
Full-time
Onsite
Mid Level
3+ years expCraneTech is a high-growth overhead crane company focused on becoming the best crane service provider in the nation. They are seeking a highly organized and proactive Invoicing / Collections Specialist to support their service and operations teams through accurate billing and diligent accounts receivable follow-up.
Manufacturing
Responsibilities
Generate and issue accurate invoices for crane inspections, maintenance, repairs, rentals, and other field services based on technician reports and job details
Review service documentation, work orders, purchase orders, and job completion notes to ensure invoices are complete and aligned with customer contract terms
Coordinate with service coordinators, dispatch, and field technicians to resolve any missing or unclear billing information
Manage a high volume of ongoing jobs and billing cycles, often with overlapping schedules and varying service scopes
Monitor accounts receivable aging reports and conduct timely outreach (calls/emails) for overdue invoices while maintaining positive customer relationships
Address customer inquiries, discrepancies, or disputes quickly and professionally, escalating as needed
Apply payments accurately and issue customer statements or follow-ups as requested
Maintain and update internal billing trackers and AR dashboards to reflect real-time invoicing status
Contribute to monthly closeout procedures, reconciliations, and reporting on AR metrics
Ensure all invoicing and collections processes follow company policy, safety standards, and industry compliance where applicable
Qualification
Required
3+ years of invoicing and collections experience, ideally in a construction, industrial services, or equipment rental environment
Proven ability to handle high-volume, job-based billing with attention to detail and accuracy
Familiarity with service-based billing tied to field reports, technician notes, and POs
Proficiency in accounting or ERP systems (QuickBooks, Sage, or NetSuite preferred) and Microsoft Excel
Strong organizational skills and ability to multitask across active jobs and customer accounts
Comfortable collaborating with field teams, service coordinators, and management on job status and billing readiness
Excellent verbal and written communication skills with a customer service mindset
High school diploma or GED required; associate degree or accounting coursework a plus
Preferred
Experience with service dispatch software or field operations platforms (e.g., ServiceTitan, FieldEdge, or custom solutions)
Familiarity with lien releases, retention billing, and project-based customer requirements
Prior experience in equipment rental, HVAC, or crane services billing (strong plus)
Company
CraneTech
CraneTech is a manufacturer, supplier, and inspector of overhead cranes.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Balance Point Capital Partners
2023-11-14Series Unknown
2022-10-31Private Equity
Leadership Team
Eric Factor
CEO
Recent News
Business Wire
2025-08-15
2024-04-18
2024-02-09
Company data provided by crunchbase