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JES Holdings, LLC · 1 hour ago

Regional Director

Alpharetta, GA

Full-time

Hybrid

Director/Executive

8+ years exp

JES Holdings, LLC is dedicated to developing and managing quality affordable housing. The Executive Regional Director will provide strategic leadership across a multi-state portfolio, ensuring operational excellence and compliance while enhancing resident experiences.

ConstructionReal EstateReal Estate Investment

No H1B

Hiring Manager

Mitch Windom

Responsibilities

Owner & Investor Relationships

Serve as the primary operational liaison for property owners and investor partners, ensuring transparency and trust in all interactions

Provide timely updates on portfolio performance, compliance status, and major initiatives; participate in investor calls and meetings as needed

Collaborate with Investor Relations and Asset Management teams to prepare reporting packages, respond to inquiries, and support disposition or acquisition activities

Coordinate with Marketing and Investor Relations for events such as groundbreakings and grand openings to ensure owners and investors are appropriately engaged

Set and achieve region-level performance targets (occupancy, turns, move-ins, recertifications, expense control), and institute weekly/monthly performance cadences and corrective action plans when needed

Drive vacancy reduction and turn-time improvements; sustain gains through continuous improvement and quarterly lessons learned

Ensure quarterly property visits and annual deep-dive inspections for each community; coach teams to close findings and embed Standard Operating Procedures. practices

Ensure full compliance with LIHTC program requirements, HUD guidelines, Fair Housing laws, and all State Housing Finance Agency directives; maintain audit readiness for MOR/REAC and investor/state reviews

Partner with the Director of Compliance and the Director of Training to update SOPs as IRS/State guidance evolves; plan and oversee field rollouts and training to drive consistent adoption

Own regional financial results: including budgets, NOI, variance management, vacancy loss, and bad debt; analyze OneSite/BI reporting to identify trends and execute remediation plans

Optimize capital and operating spend; reduce contracted services costs where feasible by building internal capability and monitoring maintenance KPIs

Lead and develop Regional Managers/Senior Property Managers; recruit, onboard, mentor, and performance‑manage to ensure a strong leadership bench and consistent execution

Partner with HR on engagement, retention, progressive discipline, and succession planning; reinforce company culture and expected leadership behaviors

Drive exceptional resident engagement through timely maintenance, transparent communication to elevate satisfaction and resolve concerns

Ensure compliance with emergency protocols, proactively address recurring issues, and implement risk mitigation strategies to safeguard residents and property

Collaborate with Leasing/Marketing leadership on strategy and execution to achieve stabilized occupancy; coordinate with the Accounting Department on invoice workflows and month-end close quality

Works with Construction and Development on design and functionality of new projects, communicate and coordinate with VP of Operations

Qualification

LIHTC ComplianceFinancial ManagementLeadership DevelopmentOperational EfficiencyStrategic PlanningStakeholder EngagementCrisis ManagementTeam BuildingCommunication SkillsProblem-Solving