TransPerfect Connect · 6 hours ago
Account Manager
North Carolina, United States
Full-time
Onsite
Mid Level
$45K/yr - $50K/yrTransPerfect is the world's largest provider of language services and technology solutions for global business. The Account Manager position is responsible for developing new business relationships and serving as the first level of support to existing clients, focusing on client satisfaction and business growth.
Translation & Localization
Responsibilities
Develop prospective clients through several strategies including internet research, trade show lists, referrals, various professional directories and personal investigation
Foster and close new clients through referrals, cold calling, networking, and other means (tradeshows, regional organizations, etc.)
Responsible for growing new business from existing clients, including working closely with senior leadership to expand current relationships and upsell the TransPerfect portfolio
Creatively problem solve to improve current new business development strategy
Negotiate rates and deadlines with prospective and current clients
Educate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time, and competitors’ information
Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
Understand all industries that TransPerfect markets to including industry leaders, current events and any other pertinent data
Perform other special projects or duties when required
Qualification
Required
Excellent written and verbal English communication skills
Minimum Bachelor's degree or equivalent
Excellent problem solving and analytical skills
Strong interpersonal skills
Effective time management
Benefits
Medical, dental, and vision insurance
401k matching
Membership to child-care providers
Other TransPerks
You even get your birthday off
Company
TransPerfect Connect
TransPerfect Connect is a leading provider of Global Contact Center services, and remote interpreting solutions including Over-the-Phone Interpretation (OPI), video remote interpretation, as well as multilingual email and chat support.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase