Customer Service Representative I - Indianapolis jobs in United States
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Indiana University Health · 11 hours ago

Customer Service Representative I - Indianapolis

positionIndianapolis, IN
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
date0+ years exp

Indiana University Health is dedicated to providing compassionate care and support to their customers. This role involves responding to patient inquiries and coordinating issue resolutions while ensuring adherence to organizational guidelines.

EducationHealth CareHospital
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H1B Sponsor Likelynote

Responsibilities

Responds to patient inquiries via telephone and email
Determines the best method for problem resolution meeting patient need and organizational guidelines
Coordinates issue resolutions with other departments as necessary
May gather patient personal and billing information for database entry and scheduling

Qualification

Medical terminologyMedical codingTyping 30+ WPMComputer knowledgeCompassionate service

Required

High School Diploma/GED
Ability to type 30+ words per minute
Requires working knowledge of computers

Preferred

Knowledge of medical terminology and medical coding preferred

Company

Indiana University Health

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Indiana University Health is an academic medical center and comprehensive healthcare system. It is a sub-organization of Indiana University Bloomington.
dateFounded in 1997
location
Indianapolis, Indiana, USA
people-size10001+ employees
web-link
http://iuhealth.org

H1B Sponsorship

Indiana University Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (125)
2024 (25)
2023 (15)
2022 (23)
2021 (11)
2020 (6)

Funding

Current Stage
Late Stage
Total Funding
$1.19M
Key Investors
Ball Brothers FoundationHealth Resources and Services Administration
2024-11-02Grant· $0.01M
2023-07-21Grant· $1.17M

Leadership Team

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Jennifer Alvey
Senior Vice President and Chief Financial Officer
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Kelly Whitaker
Program Manager (Supporting SVP/CFO)
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Recent News

Inside INdiana Business
IU Health lands $500K gift for new downtown Indy hospital
2025-12-18
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2025-10-09
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Dayton-area home health agency strikes deal with Indiana’s largest health system
2025-09-22
Company data provided by crunchbase