Alpine Bank · 15 hours ago
Regional Personal Banking Representative I - Ridgway/Ouray
Alpine Bank is a financial institution seeking a Regional Personal Banking Representative I to provide excellent customer service. This role involves establishing relationships with customers, handling deposits, and maintaining bank accounts, while traveling to various regional locations as needed.
BankingFinancial ServicesInsuranceVenture Capital
Responsibilities
Regular and Reliable on-site attendance is required as an essential function of this position
Practices exceptional service with customers using available training programs and measurement tools
Proficiency in deposit processing duties including cash handling and cash drawer balancing
Uses numerous software applications to accomplish daily tasks with minimal errors
Understands the features and benefits of Alpine Bank consumer and business products and services
Completes New Accounts training; opens and maintains consumer and commercial bank accounts for Alpine Bank customers
Demonstrates proficiency in the following operational functions: wires, endorsements, basic bookkeeping, ATM settlement, vault balancing, vault cash ordering, safe deposit box entry/exit functions, and basic fraud detection and location security
Generates correspondence to secure additional customer information to resolve customer concerns
Performs other duties as assigned
Qualification
Required
Regular and Reliable on-site attendance is required as an essential function of this position
Practices exceptional service with customers using available training programs and measurement tools
Proficiency in deposit processing duties including cash handling and cash drawer balancing
Uses numerous software applications to accomplish daily tasks with minimal errors
Understands the features and benefits of Alpine Bank consumer and business products and services
Completes New Accounts training; opens and maintains consumer and commercial bank accounts for Alpine Bank customers
Demonstrates proficiency in the following operational functions: wires, endorsements, basic bookkeeping, ATM settlement, vault balancing, vault cash ordering, safe deposit box entry/exit functions, and basic fraud detection and location security
Generates correspondence to secure additional customer information to resolve customer concerns
Employees are held accountable for all duties of this job
A customer service-oriented individual with excellent written and verbal communication skills
Problem solving and analytical ability
Good time management skills. Ability to manage multiple tasks in a fast-paced environment
Works well in a team environment
Basic mathematical and cash handling skills
Basic keyboard navigation ability
Exhibits exceptional organizational skills and maintains detailed files and notes for documentation as necessary
Utilizes tools and training programs available to exceed customer expectations and achieves satisfactory scores on Mystery Shops
Understanding and application of banking compliance regulations
Possession of, or ability to obtain, a valid State of Colorado Driver's License is required
Preferred
Current possession, or ability to obtain, a Notary Public is a plus
Bilingual abilities are a plus
Some customer service experience a plus
Previous cash handling and/or customer service experience preferred
Company
Alpine Bank
Alpine Bank is a bank providing banking, wealth management, and mortgage services.
Funding
Current Stage
Public CompanyTotal Funding
$125M2025-11-24Post Ipo Debt· $75M
2020-06-11Debt Financing· $50M
2019-06-28IPO
Leadership Team
Jennifer Hawley
Vice President and Trust Officer
Recent News
The Business Times
2025-12-25
2025-12-16
2025-12-13
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