Apply on Employer Site

Hilltop Community Resources · 11 hours ago

Care Staff Supervisor

Grand Junction, CO

Part-time

Onsite

Entry, Mid Level

$20/hr - $21/hr

2+ years exp

Hilltop Community Resources is a non-profit organization dedicated to building a community where everyone belongs. The Care Staff Supervisor role involves overseeing staff management, ensuring quality care for residents, and maintaining operational efficiency within the department.

CommunitiesConsultingNon Profit

Comp. & Benefits

Responsibilities

Demonstrate ethical and professional behavior that align with the values of Hilltop’s Assisted Living Communities (ALCs), including Service 1, how we treat each other, and Service 2, how we treat the residents. Service 1 and Service 2 is demonstrated by setting boundaries, being predictable, consistent, kind, and transparent

Conducts oneself as a leader by taking ownership of the program and providing quality of care; commits to the betterment and growth of ALCs by offering solutions, developing processes, promoting communication with others, supporting communication from staff to management, prioritizing tasks, and actively participating in problem resolution

Supervise staff functions such as scheduling, hiring, performance management, training, customer service, and resolving personnel matters. Promote staff development by seeking input, identifying strengths and weaknesses, and addressing behaviors constructively when needed. Document routine feedback on a regularly scheduled basis

Maintain adequate staffing at all times based on work load, including covering for staff absences when needed

Monitor and process staff timesheets for accuracy and overtime usage

Provide general oversight of QMAP-certified care staff to coordinate/assign duties, review documentation, perform medication cart inventory audits, review medication disposal, and ensure accuracy of Medication Administration procedures and processes

Communicate resident concerns, and recommend care plan changes to the appropriate individual; facility nurse, Care Coordinator or Manager, resident physician, department manager, etc

Assist manager, when needed, with program inquiries which may require meeting with prospective families, maintaining and completing inquiry packets and forms, and entering and maintaining inquiry files in the current customer relationship management software

Depending on assignment, may manage new program enrollments including reviewing, gathering, creating, and faxing information to physicians; ensures forms are returned

Depending on assignment, may manage Census and Daily Schedule within the assigned department

Assist in directing emergency situations and making decisions which are in the best interest of the resident and/or employee

Depending on assignment, may oversee volunteers and attend volunteer meetings

Qualification

QMAP CertificationCPR CertificateFirst Aid CertificateSupervisory ExperienceDe-Escalation TrainingValid Colorado Driver’s LicenseProblem ResolutionTeam BuildingCustomer ServiceCommunication Skills

Required

High School Diploma or General Education Degree (GED), plus two years of related work experience or equivalent combination of education and experience

Minimum 18 years of age required

Valid Colorado Driver's License (required)