NEOGOV · 4 hours ago
Dental Principal Administrative Aide, Grade 13
1401 Rockville Pike Rockville MD 20852 USA
Full-time
Onsite
Entry, Mid Level
$52K/yr - $79K/yr
2+ years expMontgomery County is the most populous and diverse county in Maryland, responsible for delivering public health and human services. The Dental Principal Administrative Aide plays a vital role in the dental healthcare system, facilitating patient interactions and supporting public health objectives to improve dental health and access to services.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Providing phone and visitor reception for a dental clinic
Registering, scheduling, and confirming patient appointments
Greeting patients and assisting with Medicaid/ sliding Fee Scale issues/inquiries
Querying callers to ascertain the nature of calls, referring them to the appropriate staff, or responding to callers' needs independently; maintaining the dental clinic calendars
Meeting time-sensitive deadlines and/or demands
Ensuring the Electronic Health Record (EHR) schedules match dental providers' schedules and staff leave scheduling system
Ensuring all patient medical history and intake forms are completed and scanned into the patient record on the same day as the patient appointment
Ensuring the correct data (appointment type, patient identifiers, income, family size, insurance and/or payer ID, rendering provider, first consultant, etc.) is inputted into the EHR system so that correct statistical reports can be gathered, and bills can be processed
Processing patient fee collections, fee reports, and bank deposits, ensuring they are completed in a timeline outlined by the program/HHS fiscal policies•
Ensuring patient compliance in attending appointments and filling out forms
Performing other job-related duties as assigned
Qualification
Required
Two (2) years of progressively responsible office support experience
Graduation from high school or High School Certificate of completion recognized in the State of Maryland
An equivalent combination of education and work experience may be substituted
Preferred
Previous experience working in a dental or healthcare reception environment
Experience working in public health settings or community clinics
Familiarity with or experience with appointment scheduling software and record management systems in a healthcare setting
The ability to manage multiple tasks efficiently (e.g., scheduling, data entry, phone management)
Awareness of community health issues and barriers to access
Basic multilingual language skills
Benefits
Leave Benefits
Retirement Benefits
Tuition Assistance & Student Loan Forgiveness
Free Mass Transit Benefit
Reduced Child and Health Care Costs
Employee Wellbeing
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase