Sev1Tech LLC · 2 hours ago
Program Manager
Washington, DC
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expSev1Tech LLC is a leading provider of IT modernization, engineering, and program management solutions. They are seeking a Program Manager to manage a team providing enterprise IT services for a DHS customer, focusing on delivering high-quality technical support and resource management across multiple task orders.
ConsultingCyber SecurityInformation TechnologyInfrastructureSecurity
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Providing direction, guidance, and oversight to task order managers, project managers, and program support staff
Managing resources across multiple TOs, including budget forecasting and staff utilization
Ensuring a clear understanding of roles and responsibilities and that the right people are in the right roles
Inculcating and reinforcing a culture of customer and mission focused delivery
Aligning customer and contractor team expectations
Creating a collaborative, responsive, and supportive team environment
Making sure necessary processes, procedures, and tools are in place and maintained
Responding in a timely way to meet ad hoc customer needs that arise
Providing the customer with visibility into progress and risks
Offering customer management strategic inputs to assist in directing the Program
Establishing and ensuring adherence to a continuous evaluation and improvement process
Providing open channels of communication within the team and between the team and customers
Conducting weekly meetings with the contract leadership team and customer on status and performance
Submitting reports on contract performance to the customer
Mentoring project team staff
Leading Monthly Program Reviews with corporate leadership
Qualification
Required
Bachelor's degree (preferably but not necessarily in Information Technology or a related discipline)
10+ years' experience in the federal IT contracting industry
5+ years' experience managing contracts that include user support and field site services inside the DC metro area and across the U.S
Experience managing teams of 50+ full-time employees
Understanding of IT needs of federal and contractor staff who provide technical support at airports and airport adjacent facilities
Proven record providing direction, management, and oversight of technical staff and support personnel
Strong problem-solving and analytical skills
Proven record in managing budgets and allocating staff to meet customer priorities
Proven record in developing, maintaining, and reviewing project plans, WBSs, and schedules
Proven record in assisting clients in meeting their mission goals and the needs of their own customers
Excellent communication skills, including the ability to interact effectively with customers at all levels
Strong skills presenting status and decision-support information clearly and concisely for customers
Proven record facilitating/presenting results of research into evolving technologies that enable efficiencies
Success managing projects/programs requiring seamless transitions from engineering to operations
Demonstrated record maintaining visibility into and making customers aware of resource usage
Demonstrated record making adjustments to resource usage based on customer priorities
Experience with ITSM
Experience with federal security requirements, standards, and solutions
Current understanding of user support best practices
Experience with metric, SLA, and SLO development, visualizations (e.g., via Dashboards), and associated reporting
Eligibility for Entry on Duty clearance/Ability to Obtain Secret Level Clearance
PMP (Project Management Professional)
Preferred
Experience managing and or performing on a contract for DHS TSA
ITIL Certification
Service Desk/Help Desk certifications
Company
Sev1Tech LLC
Sev1Tech is a leader in providing innovative technology, high-end engineering and mission solutions and services.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$60MKey Investors
DFW Capital
2019-08-30Series Unknown· $21.5M
2019-03-18Private Equity· $38.5M
Leadership Team
Vladimir Aleksiev
Vice President Commercial Space Solutions
Recent News
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