Mark Spain Real Estate ยท 5 hours ago
Headquarters & Office Facilities Manager
Alpharetta, GA
Full-time
Onsite
Senior Level
5+ years expMark Spain Real Estate is a top-rated residential real estate brokerage in the US, known for its exceptional client satisfaction. The Headquarters & Office Facilities Manager will oversee the operations of the headquarters and all market center offices, ensuring brand standards and operational readiness while managing onboarding and offboarding processes.
Real Estate
Hiring Manager
Ariel Pattishaw, SHRM-CP
Responsibilities
Own day-to-day operations of HQ and all offices, ensuring facilities are professional, functional, and brand-aligned
Manage vendors, maintenance, cleaning, utilities, supplies, equipment, and service contracts across all locations
Conduct regular physical facility walks at HQ and offices; document findings and ensure resolution within defined timelines
Own ordering and management of snacks, paper goods, bottled water, and general office supplies
Ensure office readiness for leadership visits, meetings, and company events
Own end-to-end execution of office expansion and setup, including but not limited to: Space readiness and setup planning, Furniture, technology, signage, and collateral coordination, and Vendor and on-site execution management
Travel frequently to new and existing offices to ensure consistent execution and post-launch follow-through, ensuring timelines are met
Serve as the operational owner for facility audits, walkthroughs, and issue resolution
Own onboarding execution for W2 employees and 1099 agents, ensuring all systems, access, and tools are set up accurately and on time
Coordinate real estate license affiliation with local Real Estate Commissions and MLS boards; ensure compliance and license tracking across all states
Serve as the primary point of contact for onboarding logistics and execution
Own offboarding execution, including system access termination, equipment return, and exit interview coordination
Conduct exit interviews and report key themes and findings to Executive Leadership
Act as a key operational partner to Executive Leadership, supporting execution of priority initiatives
Serve as a liaison between HQ, Sales, Talent Acquisition, and Operations to ensure alignment and follow-through
Prepare agendas, materials, and logistics for Town Halls, All-Company Meetings, and leadership sessions
Coordinate company-wide culture, community, and recognition initiatives
Own weekly, monthly, quarterly, and annual operational cadences, including but not limited to: Talent and recruiting reports, KPI and sales tracking updates, Org chart updates, License audits, and Expansion planning trackers
Ensure all reporting is accurate, timely, and executive-ready
Maintain documentation, trackers, and follow-up to ensure nothing falls through the cracks
Execute HQ and company-wide culture initiatives, including: Monthly HQ birthday luncheons, Quarterly and annual events, Community service initiatives
Own ordering and distribution of certificates, gifts, signage, and recognition materials
Ensure consistent experience and execution across all offices
Qualification
Required
Bachelor's degree in Business Administration or a related field (or equivalent experience)
5+ years of management experience overseeing operations, facilities, office management, or multi-location environments
Proven ability to own execution, manage multiple priorities, and drive follow-through independently
Strong project management and organizational skills with exceptional attention to detail
Thrives in a fast-paced, high-accountability environment
Willing and able to travel frequently and with limited notice to support office execution and expansion
Strong communication skills and executive presence
High level of professionalism, discretion, and ownership
Proficient in Google Workspace (Docs, Sheets, Drive, Gmail)
Comfortable learning and navigating multiple systems
Preferred
Salesforce, LinkedIn, recruiting platforms, and reporting tools
Company
Mark Spain Real Estate
At Mark Spain Real Estate, we connect buyers and sellers through effective marketing, strategic advertising, and a client-focused experience.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jeff Estes
Exclusive Senior Listing Partner
Company data provided by crunchbase