Huntington National Bank · 2 hours ago
Treasury Management Svcs Specialist 2
Dallas, TX
Full-time
Hybrid
Mid Level
3+ years expHuntington National Bank is a financial institution seeking a Treasury Management Svcs. Specialist 2. This role involves handling customer requests related to treasury management products, ensuring high-quality service, and supporting various operational tasks.
Asset ManagementFinanceFinancial Services
No H1B
Responsibilities
Perform Quality Check process on completed work
Perform research
Assist in the training of new colleagues on any/all functions special projects as assigned
Understand business rules surrounding the different Huntington account types
Ability to converse with internal and external customers via phone conversations
Perform all department functions consistently meeting or exceeding established level of service and department standards for individual productivity and accuracy
Assist in daily workflow coordination
Participate in system upgrades and testing
Adheres to Bank Policy and Procedures
Complies with Regulatory Requirements
Follows effective controls and processes to ensure risks are measured, monitored and controlled
Keeps abreast of risk related changes that may impact work functions and processes
Leadership skills, proven ability to support and encourage team members through work distribution and direction
Ability to recognize and quickly fill production gaps as needed with minimal supervision including leadership and delegation practices
Ability to increase personal productivity levels as needed in order to meet the department processing deadlines
Handles escalated customer issues, or further escalates customer issues as appropriate
Exchanges information and resolves issues by researching solutions and identifying the best solution, where multiple non standard solutions are available
May be asked to provide input to setting team goals with management input and concurrence
Contributes to Special Projects Creates and maintains documentation when necessary
May be asked to contribute to periodic reporting for management
Performs other duties as assigned
Qualification
Required
High School diploma or GED required
3 or more years direct customer service experience
Preferred
Experience with internal and external customer service via phone conversations
Ability to multi-task while performing multiple high risk processes
Ability to work in a fast paced environment
Experience working in a high risk area with the ability to identify and mitigate potential risk
Experience with high performance culture is a plus
Ensure efficient and timely deliverables; adapt quickly to an intense and changing environment
Ability to work under tight deadlines with accuracy
Demonstrated ability to learn multiple processes quickly
Experience servicing customers via telephone, a plus
Ability to perform accurate work under pressure is critical
Ability to work effectively in a deadline driven, high monetary risk environment
Strong verbal and written communication skills
Strong analytical and decision-making skills
Company
Huntington National Bank
Huntington National Bank offers consumer, small business, and commercial banking, mortgages, wealth, and insurance services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.75B2024-11-18Post Ipo Debt· $1.75B
1978-01-13IPO
Leadership Team
Donnell White
Senior Vice President - Chief Inclusion Officer
Dontae Noel
Emerging Payments & Platforms Strategy
Recent News
2025-12-31
2025-12-30
Company data provided by crunchbase