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Gainwell Technologies · 8 hours ago

Insure Oklahoma Program Coordinator - Oklahoma City, OK

Oklahoma City, OK, US, 73107-2411

Full-time

Hybrid

New Grad, Entry Level

$28K/yr - $41K/yr

0+ years exp

Gainwell Technologies is dedicated to enhancing healthcare access for Oklahomans through the Insure Oklahoma program. As a Program Coordinator, you will determine eligibility, process enrollments, and ensure exceptional service delivery while collaborating with various stakeholders.

Health CareInformation Technology

Responsibilities

Respond to incoming inquiries from employees, employers, providers, and insurance agents, interpreting and applying program rules and procedures

Research, analyze, and resolve complex member and employer issues related to eligibility, enrollment, and premium payments

Process enrollments, plan changes, and data corrections accurately within established timelines

Identify operational or contractual issues and assist in developing procedures to resolve or clarify them

Represent the organization in meetings, trainings, and seminars as needed to support Insure Oklahoma initiatives

Qualification

Insure Oklahoma knowledgeEligibility processingEnrollment experienceBilingual proficiencyCommunication skillsProblem-solving skills

Required

Strong knowledge of the Insure Oklahoma and/or SoonerCare programs, with experience in eligibility, enrollment, or call center environments

Exceptional communication and problem-solving skills, with the ability to interact effectively with members, employers, agents, and healthcare professionals

Proven ability to interpret and apply program guidelines, policies, and state procedures accurately and efficiently

Six months to eighteen months of relevant experience (Insure Oklahoma, SoonerCare, or call center) or a combination of education and experience totaling 2½–3½ years