Apply on Employer Site

INB, National Association · 3 hours ago

Part Time Float Teller

Springfield,IL,US

Full-time, Part-time

Onsite

New Grad, Entry Level

$16/hr - $16/hr

0+ years exp

INB, a community-focused bank, is seeking enthusiastic individuals to join their team as Tellers. In this role, you will handle financial transactions and provide exceptional customer service while assisting clients in achieving their financial goals.

Banking

Responsibilities

Responsible for greeting all bank customers, as they enter the branch, in a courteous and professional manner

Operate a teller window to process a variety of transactions within established guidelines, such as processing individual and commercial deposits, savings and checking transactions, cash advances, loan payments, credit card payments and other transactions

Enter customers' transactions into computer to record transactions, and issues computer generated receipts

Assist customers with questions regarding their accounts; Place holds on accounts, as appropriate

Order daily supply of cash, and count incoming cash; Balance currency, coin, and checks in cash drawer and compare totaled amounts with data displayed on computer screen

Participate in maintaining good customer relations by giving courteous, efficient service and developing new business by acquainting non-customers with bank services and presenting current customers with additional services; Identify and respond to these cross-sale opportunities by referring customers to the appropriate bank personnel

Record customer interactions in the bank's CRM platform

Qualification

Cash handling experienceCustomer service skillsMathematical skillsTech-savvinessCommunication skillsDetail-orientedTeam player

Required

Customer-Centric Attitude: Your smile and positivity brighten up our customers' day

Detail-Oriented: Precision in handling transactions is your middle name

Communication Skills: From explaining banking products to resolving concerns, you're a pro at communication

Tech-Savviness: Embrace digital platforms and confidently guide customers through customer facing technology

Team Player: You thrive in a collaborative environment and support your colleagues

High school degree or equivalent required

Six months to one-year related experience and/or training required in area of cash handling or customer service

Requires ability to communicate effectively and clearly (both written and verbally): Ability to read, write and comprehend simple instructions, short correspondence, and memos

Requires ability to perform basic mathematical calculations: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

Requires ability to use good judgment in making routine and complex decisions

Must have excellent customer service skills with the ability to sell products and services

Ability to accurately handle large sums of cash

Must be goal oriented and able to achieve individual goals as well as work as a team player to achieve departmental and/or Bank goals

Flexibility is necessary with the ability to adapt in an ever changing environment

To perform this job successfully, an individual must be proficient in all Microsoft Office programs, with an ability to quickly learn other bank related programs

The employee is required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds