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Stater Bros. Markets · 2 hours ago

Service Deli Clerk

Ridgecrest, CA, US, 93555

Full-time

Onsite

New Grad, Entry Level

$16.90/hr - $28/hr

Stater Bros. Markets is a retail company seeking a Service Deli Clerk to provide exceptional customer service in their deli and bakery departments. The role involves preparing and packaging food items, maintaining product quality, and ensuring food safety standards while delivering a positive shopping experience.

Food and Beverage

Responsibilities

Provide friendly, helpful service while maintaining a professional demeanor and enhancing the customer’s shopping experience (G.O.A.T)

Handle customer concerns or complaints politely and professionally, and escalate to upper management when necessary

Provide excellent over-the-counter customer service by greeting customers, answering questions, and fulfilling product requests

Prepare deli items such as sandwiches, salads, and hot case offerings, following established recipes and portion guidelines

Slice, weigh, package, and label deli meats, cheeses, and prepared foods according to customer specifications

Stock, rotate, and merchandise service deli products in display cases to ensure freshness and appeal

Monitor product expiration dates and remove outdated or unsellable items as needed

Take and fulfill special orders for party trays and catering requests

Assist with inventory control by accurately recording waste, transfers, and markdowns

Operate deli equipment such as slicers, ovens, fryers, and scales safely and appropriately

Maintain a clean, organized, and sanitary work area, including equipment, counters, and display cases

Participate in regular cleaning schedules and deep-cleaning tasks as assigned

Provide friendly and knowledgeable customer service at the bakery counter, assisting with product selection, and taking customer orders

Baking preparation to meet production goals when making bakery items

Assemble and decorate cakes, cupcakes, and other bakery items; along with custom order preparation by following design specifications

Ensure decorated items meet quality and presentation standards

Package and label bakery items such as breads, cakes, pastries, and cookies following store quality standards

Maintain attractive, clean, and well-stocked bakery display cases to ensure products are presented in an appealing manner

Regularly check and restock bakery items on the sales floor, ensuring freshness and proper rotation; check items for freshness and remove expired products

Monitor inventory and communicate any stock shortages or waste to management

Safely operate ovens and other baking equipment while monitoring bake times and product quality

Follow all food safety, sanitation, and quality control procedures as required by store policy and health regulations

Unload and break down pallets efficiently and safely

Stock shelves accurately, ensuring products are neatly arranged and fully stocked

Perform product rotation by checking expiration dates and placing older items in front

Maintain cleanliness and organization of stock and sales floor areas

Prepare the store for the next day by ensuring displays and shelves are orderly and customer-ready

Report any inventory shortages, damages, or discrepancies to management

Work collaboratively with team members to ensure smooth department operations and excellent customer experience

Adhere to all store policies and local health regulations for safe food preparation, temperature control, and storage

May be assigned to work in Grocery or Produce departments based on operational needs, which includes merchandising grocery items and providing support to either department as needed

All other related duties as required and assigned

Qualification

Food Handler / Health CardCustomer ServiceBasic Math SkillsCommunication SkillsCake Decorating KnowledgeTeamworkProblem-SolvingAttention to Detail

Required

Must be at least 18 years of age

A valid Food Handler / Health Card (for fresh departments)

Ability to work in a fast-paced environment and handle multiple tasks

Friendly, helpful attitude with a focus on customer satisfaction and service at all time

Ability to work well within the team and follow direction with a good attitude

Excellent communication skills (both oral and written) with the ability to communicate clearly and respectfully with customers and other teammates

Basic math and reading skills for handling recipes, pricing, labels, equipment, and inventory

Good problem-solving abilities and attention to detail

Ability to stand for extended periods and lift moderate weights

Ability to operate equipment safely and efficiently

Available to work a flexible schedule, including evenings, weekends, and holidays

Must maintain a sense of integrity and adhere to all store policies and procedures, including safety standards and the collective bargaining agreement