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Gregory Poole Equipment Company · 4 hours ago

Service Project Engineer I

Garner, NC

Full-time

Onsite

Entry Level

1+ years exp

Gregory Poole Equipment Company is focused on providing comprehensive service operations in electric power generation. The Service Project Engineer I will coordinate and execute major projects, ensuring compliance with specifications and safety standards while providing technical support and project management.

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Responsibilities

Provides technical information when requested by outside PSSR’s, assist with review of projects at customer sites when needed

Due to the highly technical side of this position and the complex jobs that may be included, Safety is of the upmost importance in the field. All projects will be evaluated upfront for safe conditions and the work environment. A written Pre-Work Risk Assessment for safety will be required on these projects

Handles inquiries and questions regarding projects when requested by customer calls, dispatchers, Product Support Representatives, Service Ops Manager, Service Project Engineer and Product Support Manager

Works with PSSR’s to review and define a project and enter it into the service process

Reviews quote specifications and purchase accessories and miscellaneous components from Caterpillar or Non-Cat vendors as needed. Assist PSSR’s in procuring electrical parts needed (if needed)

Prepares detailed project plan for time frames to meet customers’ needs and coordinates deliveries to customer sites as needed

Coordinate with the Sales department and Rental departments as needed for larger more complex projects to ensure proper set up and invoicing from those depts. to external customers. (Occasionally internal billings will occur)

Provide Product Support Manager, Service Operations Manager, Service Dispatchers and/or PSSR’s updates as needed on projects for status changes or any complications that arise in the jobs

Assists with coordinating and scheduling on start-up of new projects, repairs, modifications and field testing of a projects as needed

If needed assist in the preparation of submittals and manuals for larger complex project bids as required with the assistance of document technician or service administrator

Reviews all major project purchases, along with negotiating the lowest cost/best value buying for project requirements. Work with all vendors in an equitable and ethical manner

Advises representative of cost variances or specification shortfalls

Solicits vendor product information as needed to complete requirements of the specification on the job

Prepares or assist PSSR’s to assemble project service documentation, Caterpillar product support literature and outside vendor literature if needed for submittals on bids

Assist PSSR’s on projects that require SOP/MOP Documentation. This would include safety operating procedures as needed

All documentation will be submitted in a timely, accurate manner including but not limited to specifications on jobs, drawings, costing sheets, purchase orders, contracts, etc

Research and review all new product and sales literature to ensure current product knowledge

Remain current and informed about new project management tools, drawings, and other tools designed to enhance personal and departmental efficiency

Increase knowledge and credentials/certifications in specific service offerings to expand business opportunities

Completes special projects assigned by management in a factual and timely manner

Qualification

Electric Power GenerationTechnical SupportProject ManagementCost ControlDocumentation SkillsTeam CoordinationSafety AwarenessMicrosoft OfficeProcess MappingCommunication Skills

Required

Four-year degree with one-year work experience or associate degree with 4 years direct work experience in this field or similar field

Work experience in technical field related to electric power generation projects, project management, background in process mapping and efficiency, office management, or similar sales coordination with direct accountability required

Ability to travel periodically, with occasional overnight stays

Must be able to stand, stoop and climb for on-site inspections

Possess valid driver's license with acceptable driving record that meets company policy and guidelines

Possess knowledge of or quickly learns Caterpillar / Non-Caterpillar engines and related equipment

Be familiar with on-site installations and equipment operations

Above average PC skills, exposure and operations are required for Microsoft Word, Project Management, Excel and Access

Must be able to provide security information needed to gain access to various secured sites as required by the customers with periodical background checks

It is the intent that this position will ultimately hold and maintain a N.C. Unlimited Electrical Licenses