Services Experience Manager - Mobile AL jobs in United States
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Best Buy · 2 hours ago

Services Experience Manager - Mobile AL

position1310 Tingle Cir E Suite K
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
money$53K/yr - $85K/yr
date2+ years exp

Best Buy is committed to enriching lives through technology, and they are seeking a Retail Services Experience Manager to oversee Geek Squad services in local stores. The role involves managing the services business, driving customer engagement, and developing employees to enhance performance and customer satisfaction.

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H1B Sponsor Likelynote

Responsibilities

Manage the store’s services business, overseeing repairs and car installations to maximize efficiency and provide excellent customer experiences
Provide work direction, ongoing training, career development and performance management to your Geek Squat Agents and supervisors across the micro-market
Analyze reporting and performance indicators, including customer satisfaction, turn time, productivity and revenue metrics to identify gaps and lead the team to improve results
Coach and develop leaders and Geek Squad Agents to meet or exceed their role expectations and support their career goals
Drive revenue and operating income growth by tailoring your leadership to each location’s needs

Qualification

Sales experienceCustomer service experienceOperational managementTechnology repair experienceMulti-location retail experienceEmployee developmentPerformance managementLeadership skills

Required

2 years of experience as a supervisor or manager in business, military or related fields
2 years of experience in sales, customer service or consumer electronics repair
1 year of experience managing and reviewing operational expenses and revenue

Preferred

Inventory control and/or technology repair experience
Multi-location retail experience

Benefits

Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being

Company

Best Buy

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Best Buy is a multinational retailer of technology and entertainment products and services offering consumer electronics and more.
dateFounded in 1966
location
Bloomington, Minnesota, USA
people-size10001+ employees
web-link
https://www.bestbuy.com/

H1B Sponsorship

Best Buy has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (114)
2024 (162)
2023 (188)
2022 (182)
2021 (180)
2020 (66)

Funding

Current Stage
Public Company
Total Funding
unknown
1985-04-26IPO

Leadership Team

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Corie Barry
Chief Executive Officer
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Natasha (Tong) Young
Product Manager - Profile

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