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Teknor Apex Company · 1 hour ago

Senior Account Manager

Ohio, United States

Full-time

Onsite

Senior Level

7+ years exp

Teknor Apex Company is an international custom compounder that has been in operation since 1924. The Senior Account Manager plays a crucial role in managing customer relationships and driving sales growth within an assigned territory, collaborating with various teams to deliver value and enhance customer satisfaction.

ChemicalChemical EngineeringManufacturing

Responsibilities

Manage our business and relationships with assigned customers and business space, working with management to analyze, establish, and maintain pricing and profitability. Assists manager on as needed basis in support of the sales team

Identifies and qualifies new business opportunities through collaboration and referral work, research of current data, deep knowledge of our customer business, and awareness of available business in the assigned space

Develops, nurtures, and maintains strong relationships across the breadth and depth of the customer organization to include procurement / supply chain, engineering, manufacturing, executive, and commercial level key contacts. Responsible for ensuring similar exposure of key Teknor colleagues into the customer organization. Builds trust

Develop and maintain Key Account and Prospect Plans to include strategic and tactical actions to drive growth and deliver value to Teknor Apex and our customers

Assists management team in preparation of strategic business reviews and product line reviews relative to key account opportunities

Assists management in preparation of contractual agreements related to sales and marketing of our products to key customers and targets

Communicates regularly with customers to explore needs, drive growth plans, resolve open issues, and to provide administrative support as needed

Creates the customer value perspective through working to solve complex customer problems, suggest new strategic direction through innovative programs and or products to benefit customers and enhance their profitability

Creating and collaborating on the delivery of sales and technical presentations to educate and close the customer

Analytic ability and inductive thinking are required to devise new methods in situations where previously accepted methods have proven inadequate. Collaborate to develop and implement new solutions to drive growth

Extensive experience and ease with face-to-face negotiations, managing complex situations, and various other social situations

Designs and implements vendor managed programs and other customer value-oriented programs as needed

Gather and communicate competitive intelligence, including but not limited to products, pricing, market initiatives and other competitive threats and weaknesses

Assists in preparation of sales plans, business reviews, and product line reviews relative to assigned space

Represents Teknor Apex at trade shows, industry events, and customer events

Participates in regional and national company events such as sales meetings, training seminars, customer events, etc

Trains, coaches and mentors other commercial team colleagues

Works closely & coordinate with Marketing, New Biz Dev & other global teams to drive OneTeknor market approach

Performs additional duties and responsibilities as assigned

Qualification

B2B sales experiencePolymer compounding knowledgeTechnical product guidanceSales planningForecastingMicrosoft Suite proficiencyResilientInherently curiousCommunication skillsCustomer focusCollaborativeTeam player

Required

7+ years successful industry business-to-business sales experience and demonstrated/effective sales growth track record in plastics, chemicals, or related industry

Knowledge/understanding of polymer compounding and extrusion and injection molding processing is an advantage

Strong working knowledge of the assigned sales territory and markets (Electrical and Electronics, Building and Construction, and Industrial, Consumer, Packaging, Healthcare, etc.), and applications

Ability to confidently provide technical product guidance and efficient solutions utilizing value-in-use / value-based selling techniques

Strong organizational, planning and time management skills

Travel via air travel and/or driving is predominantly within the established sales territory on a routine basis; valid driver's license required

Use of Microsoft Suite, including PowerPoint and Excel. User aptitude with enterprise information systems and sales and account management tools

Strong communication skills; oral and written proficiency in the English Language; additional languages may be advantageous

Requires self-motivation, accountability, and effective use of time for a highly independent role

Customer Focus - must be a reliable and trustworthy representative of the needs of both internal and external customers, going out of their way to ensure that the customer is satisfied

Technical Competence - Technically competent with a drive to understand applications within core customers, prospects, and markets. Eager to learn

Collaborative - demonstrated success collaborating across functional areas and leveraging internal and external expertise to ensure successful outcomes. Leverages technical guidance and solutions utilizing value-in-use / value-based selling techniques

Team Player - Must be responsive and demonstrate the ability to build and maintain effective relationships both internal and external

Resilient - must be focused and persistent in the pursuit of new sales and opportunities. Outcome oriented

Inherently curious

Communication - Must be able to listen well and articulate a clear message of technical/product information / customer and project needs using different communication mediums

Bachelor's degree or equivalent experience required. Technical discipline such as engineering, chemistry, polymer science, etc. is valuable and preferred. Industry experience a plus

Sales experience with complex accounts and complex selling cycles required. Experience managing complex account up / down / across required

Experience with short and long-term sales planning, forecasting, budgeting, strategic plan design and execution

Track record of strong performance metrics

Company

Teknor Apex Company

For over a century, Teknor Apex has been a trusted global leader in material science - engineering high-performance solutions that shape everyday life.

Founded in 1924

Pawtucket, Rhode Island, USA

1001-5000 employees