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Land of a Thousand Hills Coffee · 4 hours ago

Community Manager (General Manager)

Roswell, GA

Full-time

Onsite

Mid Level

$50K/yr - $60K/yr

Land of a Thousand Hills Coffee is a company dedicated to crafting beautiful coffee and cultivating flourishing communities. The Community Manager is responsible for the daily operations, financial health, team leadership, and guest experience of the café, while actively building community partnerships.

CoffeeE-CommerceFood and BeverageShipping

Responsibilities

Monitor inventory and maintain accurate records; ensure timely ordering while preventing over- or under-stocking

Drive revenue growth and net profitability through disciplined cost control and thoughtful decision-making

Evaluate menu items using performance data and guest feedback; recommend changes as needed

Maintain strong supplier relationships and pursue new local partnerships (e.g., bakeries, vendors)

Hire, onboard, train, and develop baristas to LTH standards

Create staffing schedules that ensure proper coverage while maintaining labor efficiency

Hold team members accountable to beverage quality, cleanliness, and hospitality standards

Conduct monthly staff meetings and participate in weekly manager meetings

Foster a culture of ownership, professionalism, and care for both guests and teammates

Lead by example on the café floor, setting a warm, welcoming, and intentional tone

Ensure the café environment is consistently clean, organized, and inviting

Identify and implement strategies to attract new guests and retain regulars

Schedule and support community events, live music, and gatherings that align with the LTH brand

Collaborate with Development Partners, when applicable

Communicate clearly with leadership regarding performance, challenges, and opportunities

Proactively identify operational drift and implement systems to prevent burnout and inconsistency

Qualification

Financial managementLeadership experienceOrganizational skillsCafé management experienceVendor relationship managementCommunity engagementHospitality mindsetAttention to detailHigh ownership mindset