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Ameriflex · 3 hours ago

HCM/HRIS Partner Experience Specialist

Dallas, TX

Full-time

Hybrid

Mid, Senior Level

$65K/yr - $65K/yr

5+ years exp

Ameriflex is seeking a client and partner focused Partner Experience Specialist to join their Product Experience team. This role involves overseeing multiple Partner client implementations, providing operational guidance, and ensuring successful project execution and stakeholder communication.

FinTechHealth CareInformation TechnologyPayments

Growth Opportunities

Responsibilities

Assist partners with project implementation plans and strategies, including setup, resource allocation, and timeline management to meet implementation deadlines

Oversee and direct partners and their project operations to ensure successful project implementations

Act as a liaison between Partners and WorkforceGo stakeholders to communicate project statuses, discuss objectives, and ensure alignment with project requirements

Identify, analyze, report on, and assist Partners with resolving project issues

Ensure all project and implementation documents are fully gathered from Partners and are accurately maintained, updated, and accessible in WFG's systems

Complete non-core module implementations on behalf of the Partner, as well as assist the Product Experience Team with direct client projects as needed

Qualification

Business Strategy KnowledgeAnalytical ThinkingTechnical ProficiencyStakeholder CommunicationProject Management ExpertiseProblem-Solving SkillsOrganizational SkillsTeam CollaborationInterpersonal SkillsAdaptability

Required

Proven project management experience, with the ability to lead and direct multiple projects effectively from start to finish

Strong understanding of business operations, project strategy, and budget planning, with an ability to align project goals with organizational objectives

Strong analytical skills with the ability to apply strategic thinking to assess project needs, anticipate challenges, and propose solutions

Excellent written, verbal, and presentation skills, with the ability to build relationships, manage client interactions, and communicate effectively with stakeholders

Demonstrated problem-solving skills, with the flexibility to adapt to changes in project requirements, timelines, or resource availability

Familiarity with enterprise applications, web technologies, SaaS solutions, and proficiency in report-writing and presentation tools

Highly organized with the ability to prioritize tasks, manage time effectively, and handle multiple projects simultaneously in a dynamic environment

Experience in managing and directing cross-functional teams, with a focus on achieving results through effective collaboration and leadership

Ability to travel, ideally once per year

Bachelor's Degree In Related Field Or Equivalent Experience Required

5+ years of relevant previous work experience in project management and consulting role, ideally within HCM, SaaS, or cloud-based solutions is required

Professional experience with exposure to one or more of the following disciplines: consulting, strategic planning, and/or project management