Client Engagement Specialist jobs in United States
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Hembree Bell Law, PLLC · 2 hours ago

Client Engagement Specialist

Hembree Bell Law, PLLC is a modern, tech-forward family law firm based in Austin, TX. They are seeking a Client Engagement Specialist to be the first point of contact for prospective clients, conducting consultations and converting leads into active clients.

Law Practice

Responsibilities

Serve as the initial point of contact for prospective clients
Conduct consultations to assess client needs and determine if the Firm is a good fit
Convert qualified leads into clients through a structured engagement process
Prepare Engagement Agreements under the supervision of an attorney
Coordinate with the Intake Specialist to schedule strategy sessions or case evaluations
Maintain accurate client intake documentation and ensure clear handoff to the legal team
Make reminder calls or send appointment messages to ensure client attendance

Qualification

Sales experienceClient engagementProactive communicationDetail-orientedTeam collaboration

Required

Experienced in a sales or client-facing role—legal or service industry experience preferred
Comfortable engaging with people during emotionally charged situations
Detail-oriented, organized, and a proactive communicator
Able to maintain strict boundaries around the unauthorized practice of law (no legal advice)
Ready to work closely with a team and under the guidance of attorneys

Benefits

Medical, dental, and vision insurance
401(k) retirement plan with company match
Paid Time Off (PTO) and holidays

Company

Hembree Bell Law, PLLC

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Meet the Hembree Bell Team At Hembree Bell Law, we take a fresh approach to the practice of family law.

Funding

Current Stage
Early Stage
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