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Consumers Energy · 2 hours ago

Associate System Operator

Grand Rapids Metro

Full-time

Hybrid

Entry Level

2+ years exp

Consumers Energy is Michigan’s largest energy provider, delivering reliable, clean, and affordable energy to millions of residents. The Associate System Operator position is an entry-level role focused on learning to safely operate the electric grid and ensuring system reliability during both normal and emergency conditions.

Utilities

No H1B

Responsibilities

Respond and direct field resources during emergent outages on the electric system; conducts necessary activities to support customer and equipment restoration as required per the ECCM

Successfully complete all HVD Operator certification or LVD Operator certification training requirements which includes classroom training, OJT assessments, and simulator tests in 12 months or less

Administer all types of scheduled outages on the electric system; directs field personal when removing/returning electric equipment from/to service, and issues the appropriate working conditions, clearances and/or protections as required per the ECCM

Utilizes SCADA and computer systems required to perform System Operator duties; Operates SCADA devices remotely when required

Reviews scheduled and emergent switching and tagging orders for accuracy and compliance

Maintain a HVD or LVD certification; successful completion of all continuing training requirements

Position works a rotating 24/7 shift including nights, weekends, and holidays; includes a on-call assignment. Fill open shifts including nights, weekends, and holidays to maintain minimum control room staffing levels; Overtime necessary at times to support system and customer restoration

Other duties as assigned or may be necessary

Qualification

HVD CertificationLVD CertificationSCADA SystemsProblem-solvingCritical ThinkingRead MapsCommunication SkillsWork Under Pressure

Required

Bachelor's Degree

[OR] Associate's Degree with 2 years of experience

[OR] High School Diploma with 4 years of experience

Obtain Consumers Energy LVD or HVD Certification within the first 12 months

Ability to read and interpret complex prints and maps

Basic understanding of department policies and procedures

Ability to independently write, approve and execute switching and tagging orders of various complexities

Knowledge of the various field work groups and associated responsibilities

Ability monitor and analyze SCADA systems and operate devices when needed in a timely manner

Problem-solving and critical thinking skills

Ability to operate a control room console independently with limited supervision in normal or emergency situations

Strong communication skills (verbal, email, radio, phone, etc.)

Ability to remain calm in stressful and fast-paced situations

Position works a rotating 24/7 shift including nights, weekends, and holidays; includes a on-call assignment

Fill open shifts including nights, weekends, and holidays to maintain minimum control room staffing levels; Overtime necessary at times to support system and customer restoration