Lead · 3 hours ago
Content Designer
Lead is seeking a strategic, systems-minded Content Designer to enhance communication within their platform. The role involves collaborating with various teams to create clear user experiences and defining the product voice across channels.
BankingCryptocurrencyFinanceFinancial ServicesFinTech
Responsibilities
Collaborate closely with designers, PMs, engineers, and marketers to create clear, intuitive user experiences across internal tools and client-facing surfaces
Write inclusive, precise content for product flows, microcopy, in-app messaging, and system feedback that helps users take confident action
Shape the product voice by contributing to naming conventions, taxonomy, and UX copy standards
Partner with design and brand to keep our tone consistent across product and marketing content
Use research, user feedback, and data to inform content decisions and iterate quickly
Contribute to design system documentation and help scale content guidance across teams
Champion content quality while supporting velocity in a fast-paced, regulated environment
Qualification
Required
5–8+ years of experience in content design, UX writing, or product content strategy
A portfolio that shows sharp thinking, systems awareness, and thoughtful language in complex product spaces
Strong grasp of UX principles and how words shape behavior, especially in transactional or data-heavy interfaces
Comfort with ambiguity and the ability to make progress in evolving or incomplete problem spaces
Experience building or contributing to scalable content systems and cross-functional workflows
Excellent communication skills—especially when explaining rationale, options, and tradeoffs
Preferred
Experience in fintech, regulated environments, or enterprise tooling
Benefits
Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRA
Paid parental leave
Flexible vacation policy, including PTO and paid holidays
Company
Lead
Lead is a Banking as a Service platform providing financial solutions for individuals, businesses, and fintech companies.
Funding
Current Stage
Growth StageTotal Funding
$170M2025-09-04Series B· $70M
2022-08-01Series A· $100M
2022-08-01Acquired
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