RedHelm ยท 4 hours ago
SOC Analyst I
United States
Full-time
Remote
New Grad, Entry LevelRedHelm is a technology solutions provider focused on delivering tailored services to clients while ensuring elite protection and decisive leadership. They are seeking a SOC Analyst I to monitor, analyze, and respond to security alerts and incidents, ensuring high-quality SOC operations through sound analytical judgment and clear communication of findings.
Cloud Data ServicesCommunications InfrastructureInformation TechnologyIT Infrastructure
Responsibilities
Monitor, triage, and respond to security alerts, events, and incidents in accordance with defined SOC procedures and playbooks
Perform initial investigations to determine alert validity, scope, and potential impact
Accurately document investigations, actions taken, and outcomes within the ticketing system
Independently handle routine and low-to-moderate severity alerts and escalate higher-risk incidents as required
Identify patterns, recurring alerts, or anomalies and document findings for review by senior analysts
Communicate investigation findings clearly and professionally with internal teams and customers
Assist in identifying potential security gaps or misconfigurations and escalate observations appropriately
Support the monitoring and day-to-day operation of security tools and platforms
Follow all information security, privacy, and data protection policies when handling client data
Contribute to the maintenance and improvement of SOC documentation, procedures, and playbooks
Stay informed on common attack techniques, emerging threats, and relevant vulnerabilities
Maintain focus and accuracy while working in a fast-paced, alert-driven environment
Qualification
Required
Exposure to a SOC, NOC, IT support, or similar technical operations environment
Familiarity with security monitoring concepts, incident response workflows, or alert handling
Experience working with ticketing systems or case management tools
Academic, internship, lab, or entry-level professional experience in cybersecurity, IT, or related fields
Strong written and verbal communication skills, particularly in documenting and explaining technical findings
Solid understanding of networking and security fundamentals
Ability to analyze alerts, logs, and events to determine appropriate response
Strong attention to detail and consistency in documentation and process adherence
Ability to prioritize workload and follow established escalation procedures
Customer-focused mindset with the ability to remain calm and professional during incidents
Associate's or Bachelor's degree in a relevant field, or equivalent professional experience
Successful completion of federal and state background checks and credit checks is required
Preferred
Security+ or similar foundational security certification preferred but not required
Basic familiarity with scripting or automation concepts is a plus
Company
RedHelm
Formerly 1Path, Ideal Integrations, and Blue Bastion. Now RedHelm. RedHelm delivers Security-First IT Management.
Founded in 1997
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2024-12-16Acquired
Leadership Team
James Hwang
Chief Executive Officer
Megan (Cosgrove) Walker, CPA, PhD
Chief Financial Officer
Recent News
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2025-08-13
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2025-07-14
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