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State of Iowa - Executive Branch · 5 hours ago

Switchboard Operator/Receptionist

Eldora, IA

Full-time

Onsite

New Grad, Entry Level

The Iowa Department of Health and Human Services is seeking a Switchboard Operator/Receptionist to join their team. This role involves operating as the communication command post for security, emergencies, and visitors, while also managing phone calls and directing traffic within the facility.

AssociationConsultingNon Profit

Responsibilities

Answering phone calls and relaying the caller to an appropriate source

Documenting movement of students and staff on or off grounds

Documenting visitors

Documenting emergency responses

Being the central communications operator for the entire operation at the State Training School

Contacting law enforcement as appropriate

Filing documents

Assisting in mission-critical responses and coordinating as a focal point of operations

Logging and distributing emergency response supplies

Qualification

Microsoft OfficeTyping 40 WPMMultitaskingComposure under pressurePrioritization

Required

No specific education or work experience required

Within a period of time after hire, as determined by the appointing authority, employees in this class may be required to type at least 40 WPM net as demonstrated by the completion of a typing examination

Preferred

Reliable

Can multitask under pressure

Able to maintain composure

Can effectively prioritize calls and actions

Working knowledge of Microsoft Office applications

Benefits

Health, Dental, and Vision Coverage: Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage!

Paid Time Off: Take time to recharge with paid time off, including vacation(96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).

Retirement Plans: Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month).

Flexible Spending Accounts: Take advantage of flexible spending accounts for medical and dependent care expenses.

Insurance Coverage: Benefit from life insurance and free long-term disability insurance for added peace of mind.

Employee Assistance Program: Access resources and support through our Employee Assistance Program for personal and professional challenges.

Employee Discount Programs: Enjoy discounts on a variety of goods and services through our employee discount programs.

Free On-Campus Workout Facilities

Company

State of Iowa - Executive Branch

If you’re looking for a work life of accomplishment, reward, and opportunity, you’ll discover Iowa State Government is just the place where there’s a rich and diverse population; where community, culture and differences matter; where exceptional work ethic, values and peace of mind all come together! The more you know about the State of Iowa, the more you’ll know it’s the right fit for you! There are 16 agencies in state government providing services to Iowans requiring specialized talent in agriculture, corrections, economic development, education, human services, natural resources, public health, public safety, revenue, transportation, veterans’ services and more.

Founded in 1965