Service Corporation International · 16 hours ago
Accounting Clerk I
Jefferson, LA
Full-time
Onsite
Entry Level
2+ years expService Corporation International celebrates lives and their associates. They are seeking an Accounting Clerk I to provide personalized customer service regarding invoices and payments, while ensuring compliance with company policies and procedures.
CommercialFamilyFuneralsService Industry
Responsibilities
Answers incoming customer calls, emails, and tickets; patiently and attentively listen to customer’s concerns and questions to identify the core needs. Reiterates the identified concerns or needs to ensure agreement. Clearly communicate resolution options and timeframes. Enters incoming callers contact information, issues, and resolutions in software
Responds to invoice and payment inquiries
Discuss and escalates advanced issues to management for input or resolution
May initiate outbound customer calls to provide issue resolution or follow up. Completes responsibilities within company policies, procedures, and compliant with regulations
May maintain Customer Care processes, procedures, and job aids. Recommends efficiencies to management with the outcome to improve Key Performance Metrics
Takes the initiative learn and remain current on company products and industry terminology to facilitate customer issue resolution
Assists with special projects as necessary
Qualification
Required
High School Diploma or GED
At least two (2) years Customer Service experience
Professional verbal and written communication skills with the ability to remain steadfast under duress
Strong organization skills with the ability to manage large workload
Ability to respond quickly and accurately to various requests
Ability to prioritize tasks
Attention to detail
Professionalism
Excellent Listening and empathy skills
Dedication to customer satisfaction
Proficient with database software, MS Office, Word, Excel, and Power Point
Preferred
Fluency in written and spoken Spanish or French a plus
Experience using call center phone software a plus
Company
Service Corporation International
Service Corporation International (NYSE:SCI), headquartered in Houston, Texas, is North America’s leading provider of death care products and services.
10001+ employees
H1B Sponsorship
Service Corporation International has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (1)
2022 (2)
Funding
Current Stage
Public CompanyTotal Funding
$1.6B2024-09-12Post Ipo Debt· $800M
2021-05-24Post Ipo Debt· $800M
1974-05-14IPO
Leadership Team
John Faulk
Senior Vice President, Revenue and Business Development
Recent News
2025-11-05
Company data provided by crunchbase