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Uline · 3 hours ago

Customer Service Representative

Racine, WI

Full-time

Onsite

New Grad, Entry Level

$27/hr - $32/hr

Uline is North America’s leading distributor of shipping, industrial, and packaging materials. As a Customer Service Representative, you will provide exceptional service by processing orders, making product recommendations, and building relationships with customers through various communication channels.

Office Supplies

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Process customer orders, make product recommendations and handle account inquiries using world-class technology

Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently

Build business relationships with customers over phone, email and chat

Understand customer needs and recommend Uline's best solutions

Help customers navigate Uline's website and online ordering

Qualification

Customer service experienceProblem-solving skillsCommunication skillsListening skillsEagerness to learn

Required

High school diploma or equivalent

Excellent problem-solving, listening and communication skills

Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Preferred

Bachelor's degree preferred

Benefits

Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

Multiple bonus programs.

Paid holidays and generous paid time off.

Tuition Assistance Program that covers professional continuing education.

Company

Uline

Glassdoor3.5

U-Line's large and flexible capacities and seamless integration capabilities - preserve the right product, in the right place.

Founded in 1980

Pleasant Prairie, Wisconsin, USA

5001-10000 employees

http://www.uline.com

H1B Sponsorship

Uline has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (39)

2024 (40)

2023 (33)

2022 (40)

2021 (35)

2020 (23)