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Mondelēz International · 2 hours ago

Sales & Business Analyst - Broadline Distribution Support

United States

Full-time

Remote

Mid Level

$78K/yr - $99K/yr

3+ years exp

Mondelēz International is a leading company in the snacking industry, and they are seeking a Sales & Business Analyst to support their Away From Home Channel. This role involves providing analytical support to the National Account Manager and the broader non-commercial team, focusing on performance reporting, financial management, and customer service issue resolution.

Consumer GoodsFood and BeverageFood ProcessingManufacturing

Responsibilities

Generate and maintain routine and ad-hoc performance reports using distributor business intelligence platforms (e.g., case volume data, operator pull-through) to track sales, distribution, and program compliance for Sysco, US Foods, and PFG

Assist in tracking and analyzing trade investment and program accruals, ensuring alignment with contracts and program governance. Support the preparation of financial models and profitability analyses related to distributor agreements

Manage and update key business data within internal systems (e.g., HubSpot CRM) and maintain accuracy in tracking initiatives, opportunity pipelines, and forecasting inputs

Prepare data-driven content, slides, and compelling selling stories for Quarterly Business Reviews (QBRs) and joint business planning sessions led by the National Account Manager

Serve as a key analytical resource for customer service-related issues stemming from distributor or operator interactions (e.g., pricing discrepancies, distribution gaps, compliance issues)

Utilize strong analytical skills to investigate and diagnose the root cause of service-related problems, collaborating with Supply Chain, Finance, and Field Sales to propose effective solutions

Clearly communicate complex analytical findings and resolution statuses to internal stakeholders and, when necessary, external distributor contacts, ensuring high levels of customer satisfaction and partnership continuity

Provide analytical, data-gathering, and reporting support to the Verticals Customer Business Leader and other non-commercial team members as needed, assisting with general business planning and performance tracking outside of the primary broadline focus

Qualification

Business IntelligenceMicrosoft ExcelAnalytical SkillsCRM SystemsCustomer ServiceCommunication Skills

Required

Minimum of 3 years of experience in an analytical, business intelligence, finance, or sales role, preferably within the CPG, Foodservice, or Broadline Distribution industry

Demonstrated strong analytical background with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy

Expert proficiency in Microsoft Excel is required, including complex formulas (e.g., VLOOKUPs, pivot tables, INDEX/MATCH), data modeling, and visualization for generating actionable reports

Experience with CRM systems (e.g., HubSpot) and business intelligence tools is a plus

Excellent written and verbal communication skills with the ability to articulate complex data insights simply and effectively

Experience and comfort addressing customer service-related issues or internal requests by performing detailed analysis, escalating appropriately, and communicating resolutions clearly

Ability to travel 10% to 20% to distributor headquarters, internal business planning sessions, or regional offices as required