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Sedgwick · 2 hours ago

Claims Examiner l Workers Compensation l Remote IL

United States

Full-time

Remote

Mid, Senior Level

$61K/yr - $80K/yr

5+ years exp

Sedgwick is a global industry leader known for its excellence in customer service. The Claims Examiner role involves analyzing complex workers' compensation claims, negotiating settlements, and ensuring timely claims resolution while maintaining professional client relationships.

BankingInsuranceRisk Management

Responsibilities

Analyzes and processes complex or technically difficult workers' compensation claims by investigating and gathering information to determine the exposure on the claim; manages claims through well-developed action plans to an appropriate and timely resolution

Negotiates settlement of claims within designated authority

Calculates and assigns timely and appropriate reserves to claims; manages reserve adequacy throughout the life of the claim

Calculates and pays benefits due; approves and makes timely claim payments and adjustments; and settles claims within designated authority level

Prepares necessary state fillings within statutory limits

Manages the litigation process; ensures timely and cost-effective claims resolution

Coordinates vendor referrals for additional investigation and/or litigation management

Uses appropriate cost containment techniques including strategic vendor partnerships to reduce overall cost of claims for our clients

Manages claim recoveries, including but not limited to subrogation, Second Injury Fund excess recoveries and Social Security and Medicare offsets

Reports claims to the excess carrier; responds to requests of directions in a professional and timely manner

Communicates claim activity and processing with the claimant and the client; maintains professional client relationships

Ensures claim files are properly documented and claims coding is correct

Refers cases as appropriate to supervisor and management

Performs other duties as assigned

Supports the organization's quality program(s)

Travels as required

Qualification

Claims management experienceWorkers' compensation knowledgeAnalytical skillsNegotiation skillsProfessional certificationBachelor's degreeEmpathyAccountabilityInclusionCommunication skillsCollaborationGrowth mindset

Required

Bachelor's degree from an accredited college or university preferred

Five (5) years of claims management experience or equivalent combination of education and experience required

Preferred

Professional certification as applicable to line of business preferred

Benefits

Flexible Work Schedule

Referral Incentive Program

Opportunity to work from home

Career development and promotional growth opportunities

A diverse and comprehensive benefits offering including medical, dental vision, 401K on day 1

Medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits