Brand Ambassador 2026 jobs in United States
cer-icon
Apply on Employer Site
company-logo

Ralph Lauren ยท 6 hours ago

Brand Ambassador 2026

Ralph Lauren Corporation is a global leader in premium lifestyle products. The Brand Ambassador role focuses on providing exceptional customer service and personalized shopping experiences while supporting sales objectives and maintaining store standards.

Apparel & Fashion

Responsibilities

Provides excellent customer service, ensuring there is always a customer first mindset
Understands sales objectives and consistently meets or exceeds individual KPI (SPH, data capture, etc.) and utilizes key tools and resources to effectively drive performance
Contribute to the achievement of monthly, quarterly, and annual sales plans by collaborating with the team to uphold standards of excellence across all touchpoints of the brands policies and procedures
Connect customers utilizing our Polo Connect program
Demonstrates passion and knowledge of fashion and styling
Understands and can educate the customer on all programs, initiatives, resources and offerings available to the customer
Provide customer service in the fitting rooms area assisting with sizing and maintaining store standards
Maintains store standards, policies, and processes on sales floor and BOH. Completing all opening and closing responsibilities as required
Support operational activities such as floor sets, replenishment (ISOS), etc
Participates in individual company trainings included but not limited to compliance, product, process, talent development and company initiatives
Effectively balance tasks while prioritizing the RL experience, ensuring the customer experience is always priority
Provides necessary feedback to Management on product feedback, category opportunities or needs
Maintains store visual standards and using visual techniques and company guidelines
Supports a professional and positive work environment, champions company core values and upholds company policies
Collaborates with colleagues, and contributes to a cohesive and inclusive team environment

Qualification

Customer serviceRetail experienceFashion knowledgeCommunication skillsTeam collaborationPositive work environmentFlexible schedule

Required

Provides excellent customer service, ensuring there is always a customer first mindset
Understands sales objectives and consistently meets or exceeds individual KPI (SPH, data capture, etc.) and utilizes key tools and resources to effectively drive performance
Contribute to the achievement of monthly, quarterly, and annual sales plans by collaborating with the team to uphold standards of excellence across all touchpoints of the brands policies and procedures
Connect customers utilizing our Polo Connect program
Demonstrates passion and knowledge of fashion and styling
Understands and can educate the customer on all programs, initiatives, resources and offerings available to the customer
Provide customer service in the fitting rooms area assisting with sizing and maintaining store standards
Maintains store standards, policies, and processes on sales floor and BOH. Completing all opening and closing responsibilities as required
Support operational activities such as floor sets, replenishment (ISOS), etc
Participates in individual company trainings included but not limited to compliance, product, process, talent development and company initiatives
Effectively balance tasks while prioritizing the RL experience, ensuring the customer experience is always priority
Provides necessary feedback to Management on product feedback, category opportunities or needs
Maintains store visual standards and using visual techniques and company guidelines
Supports a professional and positive work environment, champions company core values and upholds company policies
Collaborates with colleagues, and contributes to a cohesive and inclusive team environment
Retail experience or similar industry experience in a complex, high-volume or high-profile environment preferred
Ability to effectively communicate with customers and store personnel
Ability to maneuver around the sales floor, stock/dressing room, cash wrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately
Ability to operate the register, stand, move and walk for multiple hours
Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
Ability to build and maintain positive working relationships with customers, management, and co-workers

Company

Ralph Lauren

company-logo
Ralph Lauren Corporation focuses on the design, marketing, and distribution of luxury lifestyle products.

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Bob Ranftl
Regional CEO, North America
linkedin
leader-logo
Patrice Louvet
President and Chief Executive Officer
linkedin
Company data provided by crunchbase