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Redfin · 5 hours ago

Licensed Transaction Coordinator - Rhode Island

MA - Greenfield

Full-time

Hybrid

Entry Level

$17/hr - $26.40/hr

1+ years exp

Redfin is a full-service brokerage aiming to redefine real estate in the consumer's favor. They are seeking a Licensed Transaction Coordinator to support agents by coordinating real estate deals, managing paperwork, and ensuring a seamless experience for clients throughout the home-buying and selling process.

InternetMarketplaceOnline PortalsProperty ManagementPropTechReal EstateReal Estate BrokerageRentalRental Property

Responsibilities

You'll take a lead role in coordinating real estate deals, working with agents to orchestrate the details between clients, cooperating agents, lenders, closing companies, and other parties to ensure every detail comes together seamlessly from contract to close

With agent oversight, you'll manage a high volume (process 30-50 deals per month on average during busy months) while maintaining quick response times, and proactive follow-up

Coordinate property access for inspectors, appraisers, and other vendors

Manage all paperwork related to the transaction. Draft addenda as needed, process disclosures and ensure our file is complete

You’ll proactively support multiple agents, building relationships to understand their working style and take care of our clients at every step in the home-buying and selling experience

Minimize clients' stress by expertly guiding them through the closing process and promptly responding to their questions

Work in a fast-paced environment while juggling multiple priorities while using your market knowledge and our custom-designed tools to inform clients about activities related to listing their home

Ensure all contractual deadlines are met; alert all parties when a deadline is at risk, and proactively mitigate that risk when within your control to facilitate an on-time closing

Drive agent and client satisfaction by providing support that meets our gold standard of service excellence

Qualification

Real estate licenseReal estate contract experienceCustomer service experienceProficient in technologiesAttention to detailOrganizational skillsCommunication skillsCalm demeanorAccountabilityService-orientedMulti-tasking

Required

A real estate license is required

One year of customer service experience is required

Excellent attention to detail, organizational and interpersonal skills

Clear and concise verbal and written communication

Proficient in basic technologies (internet search, customer relationship tools) and the aptitude to learn new technologies (Google suite, Redfin proprietary tools)

Experience using email and phone to communicate with clients and other parties required

Calm demeanor when resolving issues and communicating with agents and clients

Experience juggling multiple priorities in a fast-paced environment

Strong sense of accountability for the agent and client experience

You pride yourself on saving the day! Your actions and personal satisfaction are guided by a spirit of service that puts client and agent success above all else

Preferred

One year of real estate contract experience, with strong contractual and disclosure knowledge and an understanding of the multi-faceted lifecycle (contingencies, settlement, lending) of closing a real estate transaction is preferred

Benefits

Three weeks of paid vacation, plus paid parental leave, sick leave, flex days.

Choose from various full-family medical, dental, and vision plans with low out-of-pocket expenses.

REALTOR association, MLS dues, and state license fees reimbursed.

401(k) and Employee Stock Purchase Plan.

Company

Redfin

Glassdoor3.7

Redfin is a technology-driven residential real estate brokerage with the country’s most-visited real estate brokerage website. It is a sub-organization of Rocket Companies.

Founded in 2004

Seattle, Washington, USA

1001-5000 employees