Apply on Employer Site

Ultimate Staffing · 2 hours ago

Asst Branch Manager - Banking Bilingual

Los Angeles County, CA

Full-time

Onsite

Senior Level

5+ years exp

Ultimate Staffing is seeking a highly motivated and experienced Assistant Branch Manager. In this role, you will assist the Branch Manager in overseeing the day-to-day operations of the branch, ensuring exceptional customer service and operational efficiency while driving business development efforts and staff management.

EmploymentHuman ResourcesManufacturingStaffing Agency

Comp. & Benefits

Hiring Manager

Ryan Anderson

Responsibilities

Operational Management: Assist in the management of branch operations, ensuring compliance with internal policies and external regulations, while maintaining operational efficiency

Team Leadership: Lead, mentor, and motivate branch staff, fostering a positive work environment and encouraging professional growth among team members

Customer Service: Ensure the delivery of exceptional customer service, resolving escalated issues, and maintaining high levels of customer satisfaction

Business Development: Collaborate with the Branch Manager to develop strategies for growing the branch's customer base, increasing deposits, and expanding loan portfolios

Sales Leadership: Drive sales goals and branch performance by identifying opportunities for cross-selling and promoting bank products and services

Compliance & Risk Management: Ensure adherence to all banking laws and regulations, including anti-money laundering (AML) policies, know-your-customer (KYC) protocols, and other regulatory requirements

Financial Oversight: Assist in the management of the branch's budget, financial reporting, and expense control

Staff Development: Help in recruiting, training, and performance management of branch employees, ensuring staff are well-equipped to meet both individual and branch goals

Customer Relationship Management: Build and maintain strong relationships with high-value clients and key community stakeholders

Qualification

Banking experienceManagement experienceBanking regulationsAnalytical skillsBanking software proficiencyLeadership abilitiesInterpersonal skillsBilingual etc.Bilingual MandarinCommunication skillsProblem-solving skills