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1st Security Bank of Washington · 5 hours ago

Home Lending Product Support

Mountlake Terrace, WA

Full-time

Onsite

Mid Level

$26.45/hr - $31.25/hr

3+ years exp

1st Security Bank of Washington is a recognized workplace that values teamwork and community. The Home Lending Product Support role assists with the rollout and maintenance of Home Lending products, ensuring adherence to underwriting guidelines and providing support for product deployment and marketing materials.

Finance

Culture & Values

Responsibilities

Maintains a strong working knowledge of company portfolio products & agency/investor products

Documents and supports investor specific criteria and drives new product releases to completion

Assists Home Lending product deployment from start to finish

Maintains & updates tracking log for existing Home Lending products changes & updates

Researches and presents findings and makes recommendations to Product Manager

Submits and assists the Marketing Department in creating materials for investor & portfolio products to be used by operations and production

Determines procedures & creates process flow documents for new products as assigned

Creates Quick Reference Summary Guides for assisting the production teams

Maintains/updates product templates in the loan origination system and/or intranet

Responsible for maintaining the Home Lending Product Tracker and updating any investor/1SB guidelines

Research and provides appropriate responses to production and operational product related questions received in the HL Product Inbox

Serves as back up for research and answering Home Lending Product Inbox questions

Maintains an EXCEL Spreadsheet for tracking and documenting product changes

Updates and improves the Home Lending Product Intranet Page as needed, maintaining functionality

Attends various meetings and takes & organizes notes from meetings

Assists with training and preparation required for product roll-out

Working knowledge of Production, Operations, Underwriting & Funding functions for testing and functionality

Ability to input a loan via various personas and testing functionality

Qualification

Home Lending experienceInvestor guidelines knowledgeEncompass loan origination systemAnalytical skillsMicrosoft Office proficiencyCommunication skillsTeam playerAttention to detailWork independently

Required

Minimum three years in Home Lending experience

Strong analytical and communication skills including written and verbal

Working knowledge of Investor, Agency, Non-agency and Mortgage Insurance guidelines/products

Encompass loan origination system experience

Advanced computer application experience including Word, Excel, Outlook, Teams, Zoom

Work independently and in a cooperative team environment

Accuracy and attention to detail required

Preferred

Prior experience working with loan officers through loan scenarios strongly preferred

Optimal Blue experience a plus

Benefits

Full medical, dental, and vision coverage for individual or family plan.

Life insurance.

Long-term disability insurance.

401K matching program.

Paid sick and vacation time.

Company

1st Security Bank of Washington

Headquartered in Mountlake Terrace, Washington, 1st Security Bank has been serving customers in King, Kitsap, Pierce, Lewis, Thurston, Grays Harbor, Snohomish, Clallam and Jefferson counties since 1936.

Founded in 1936

Mountlake Terrace, Washington, USA

201-500 employees